Job Purpose:
The Retail Territory Manager will be required to manage optimize and develop the economic and commercial performance levels of a Network of stations. Controlling the financial risks and ensuring due observance of the standards regarding safety quality hygiene environment and brand.
Key Responsibilities:
- Maintain and develop profitable sales within the allotted territory in accordance with predetermined marketing policies.
- Draws up P&L forecast at least once a year for each station under jurisdiction and balances the P&L forecast for Companyoperated stations.
- Develop a profitability grid for each CODO and DODO station.
- Calculate the working capital requirement for companyoperated station(s).
- Conduct monthly gauging (dip readings) in each of the stations and perform monthly station pump index readings to verify compliance with exclusive supply rules.
- Measure fuel losses and gains by performing meter dip analysis and recommend necessary action to mitigate and reduce the losses that are above tolerance.
- Analyse sales of fuel LPG and Lubes sales on a daily weekly and monthly basis and diversification sales on a monthly basis and ensure achievement of monthly and annual sales and profitability targets for each site.
- Monitor territory delivery of the Customer Commitment (Monthly service standard and housekeeping checks Mystery shopper surveys) and compliance to Site Operations/HSSE standards contracts and all legal and regulatory compliance by the Dealer. Instigate remedial action plans where necessary.
- Conduct monthly checks of cash for each of the companyoperated stations and calculate cash in hand and banking reconciliations against sales.
- Handle termination of dealer contracts and manage the commercial aspects of contracts with dealers.
- Recover receivables and collect unpaid invoices to ensure no outstanding overdue amounts (TAR management).
- Facilitate timely and professional resolution of customer complaints at sites.
- Prospect for new sites
- Propose training plans for station staff and ensure attendance to compulsory training sessions
Requirements
Academic Qualifications:
- Bachelor s degree in business
Skills Experience & Attributes:
- Excellent knowledge of Group procedures standards and norms.
- Advanced Computer Skills in MS Office Accounting Software and Databases.
- Excellent analytical and numerical skills.
- Accuracy and keen attention to detail.
- A person of high integrity confidentiality selfdriven & able to work under minimal supervision.
University degree in Business Administration or any other relevant field in Supply Chain (logistics). At least one to two years of experience in Supply Chain Department. Proficiency in Microsoft Office Suite Able and willing to travel frequently to field sites. Excellent written and verbal communication skills coupled with good listening and critical reasoning skills. Ability to manage a complex and diverse workload and work with tight deadlines. The ability to work closely within a team and to improvise and work in an atmosphere that can be stressful. Great service attitude towards customer satisfaction Demonstrate ability to handle pressure and perform duties well to completion Capacity Management, Order Processing Management, Inventory Management and Optimization, Knowledge of continuous Process Programs and Demand Management skills