Desktop Support Engineer L2 SG
Desktop Support Engineer L2 SG
Posted on :
08-10-2024
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1 Vacancy
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Job Description
Position: IT Desktop Support Engineer
Location: Singapore (Central)
Target Onboarding Date: November 4 2024
Salary: SGD 4000 gross/month
Experience: 3 years
Job Overview:
Join our global team supporting a leading company in Singapore s fastpaced business district. As an IT Desktop Support Engineer you ll be the goto person for resolving tech issues and ensuring smooth daytoday operations. You ll get handson with a variety of cuttingedge technologies and work in a vibrant dynamic environment. If you love solving IT challenges and providing exceptional support we want you on our team!
What You ll Do:
- Install configure and manage enduser laptops desktops printers and mobile devices.
- Troubleshoot and resolve IT incidents escalating as necessary to meet service level agreements (SLAs).
- Assist with software installations and manage device updates for the team.
- Provide onsite IT support in the Singapore office and remote support to other locations.
- Handle onboarding and offboarding processes ensuring security and policy compliance.
- Contribute to technical documentation and help improve internal processes.
- Coordinate with vendors and global IT teams to ensure seamless operations.
Requirements
What We re Looking For:
- 3 years of experience in IT desktop support or similar roles.
- Strong knowledge of various IT systems and equipment.
- Excellent communication skills in English.
- A proactive problemsolver with a customerfocused mindset.
Join a supportive innovative team where your technical skills will make a difference!
Proficiency in Windows OS Proficiency in MS Office Proficiency in printing Proficiency in mobile devices Troubleshooting
Education
Technical or IT-related degree
Employment Type
Full Time
Key Skills
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