drjobs Online Payment Support with Dutch - Remote in Portugal

Online Payment Support with Dutch - Remote in Portugal

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1 Vacancy
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Job Location drjobs

Lisbon - Portugal

Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

  • Remote Work in Portugal
  • Working Hours: 40h/week 8h/day (1h lunch break) (5 days/week with 2 days off)


Join a team that values diversity fosters collaboration and empowers employees to shape the future of technology.Here youll find endless opportunities for growth a culture that celebrates individuality and the chance to make a real difference in the world.

You will:

  • Backoffice tasks with occasional outbound calls
  • Handle customer inquiries regarding payments refunds VAT adjustments invoice amendments credit/debit memos and reconciliation with care and efficiency
  • Provide assistance to Sales Sales Support and Order Management daily ensuring smooth operations addressing customer inquiries and managing escalations across all payment methods


You need:

  • Fluency in Dutch (C1 native level)
  • Proficiency in English (min. B2 level)
  • Excellent telephone manner interpersonal and communication skills and very good accuracy and attention

Offer:

  • 1298 gross month
  • Extra paid night shifts & weekends
  • Home office throughout Portugal equipment provided
  • Private health insurance
  • 22 days paid vacation per year
  • Training provided


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Employment Type

Full Time

Company Industry

About Company

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