Account Manager

Company Overview

Our client is a leading Saudi company with a singular vision: to spearhead the digital future in the Kingdom and beyond. Based in Riyadh this company specializes in providing cuttingedge cloud technologies and methodologies to enterprises across Saudi Arabia the Middle East and North Africa. With a deep understanding of the regions dynamics and a commitment to driving transformative change our client empowers businesses to embrace fast flexible and sustainable models that propel them ahead of the curve. As a joint venture between industry giants they bring together a wealth of expertise and a century of technology development to deliver bestinclass solutions to their clients.

Innovation is ingrained in their culture. They prioritize data sovereignty and residency requirements ensuring solutions comply with the Kingdoms regulations and safeguard business interests. As Saudi Vision 2030 drives rapid growth across the region they seek exceptional individuals to join their dynamic team. If you are driven talented and passionate about making a difference explore this career opportunity and be a part of redefining the future of business in the MENA region.

Role Overview

Our client is seeking a dedicated Account Manager to manage and grow relationships with assigned client accounts. This role based in Riyadh Saudi Arabia involves working closely with clients to drive account growth increase retention and ensure customer satisfaction. The ideal candidate should have more than 3 years of experience strong relationshipbuilding skills and a customercentric mindset.

Key Responsibilities

Client Management

• Serve as the primary point of contact for assigned client accounts building strong relationships and understanding their business needs.

• Develop and execute account plans outlining strategies for growth and retention.

• Identify upselling and crossselling opportunities within existing accounts collaborating with internal teams to drive revenue growth.

• Ensure the timely and successful delivery of products or services to clients.

• Proactively engage with clients address their concerns and provide personalized support to ensure high levels of customer satisfaction.

Performance Management

• Monitor account performance track key metrics and provide regular reports to senior management.

• Stay updated with industry trends market dynamics and competitor activities that may impact client accounts.

CrossFunctional Collaboration

• Collaborate with internal teams including sales marketing and customer support to ensure seamless operations and a consistent client experience.

Skills and Qualifications

• Bachelors degree in Computer Engineering or a related field.

• 5 years of proven experience in account management with a track record of managing and growing client accounts.

• Excellent relationshipbuilding and communication skills with the ability to understand and address client needs effectively.

• Strong business acumen with a deep understanding of sales strategies and customer relationship management.

• Customerfocused mindset with the ability to proactively engage with clients and deliver exceptional service.

• Analytical skills with the ability to interpret data and identify opportunities for improvement.

Preferred Qualifications

• Experience working within the MENA region.

• Familiarity with data sovereignty and residency requirements in Saudi Arabia.

• Experience with cloud technology and digital transformation solutions especially those
  tailored for the Financial Services Industry (FSI).

Location Riyadh Saudi Arabia

Benefits

• Competitive salary and performancebased bonuses

• Comprehensive health insurance

• Professional development opportunities

• Collaborative and innovative work environment

• Opportunities to work on cuttingedge technologies and solutions

Join this dynamic team and be a part of a company thats redefining the future of business in the MENA region. Apply today!

Remote Work :

No