Property Operations Manager
Property Operations Manager
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Job Description
Job Responsibilities
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Manage Tech Stack: Oversee the channel manager and ensure effective integration and usage of technology platforms for operations.
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Customer Communications: Serve as the primary point of contact for guests addressing inquiries and providing support to enhance customer satisfaction.
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Reservation Management: Oversee the entire reservation process ensuring accurate bookings and efficient handling of cancellations and modifications.
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Coordination with Cleaners and Maintenance Personnel: Facilitate communication and scheduling between cleaning and maintenance teams to ensure properties are wellmaintained and ready for guests.
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Outbound Sales Calls: Conduct occasional outbound sales calls to promote properties and increase bookings.
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Tenant Screening: Assist in tenant screening processes when required ensuring proper vetting of potential guests.
Preferred Qualifications
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Accounting Background: Experience in bookkeeping or property management is a significant advantage contributing to financial oversight and reporting.
Employment Type
Remote
Company Industry
Key Skills
- Time Management
- Customer Service
- Cold Calling
- Microsoft Outlook
- Microsoft Word
- Computer Literacy
- Fair Housing Regulations
- LIHTC
- Budgeting
- OneSite
- Property Management
- Lead Generation
