Lead SRE

JOB Description:

In this role you will:

• Lead complex technology initiatives including those that are companywide with broad impact
• Act as a key participant in developing standards and companywide best practices for engineering complex and largescale technology solutions for technology engineering disciplines
• Design code test debug and document for projects and programs
• Review and analyze complex largescale technology solutions for tactical and strategic business objectives enterprise technological environment and technical challenges that require indepth evaluation of multiple factors including intangibles or unprecedented technical factors
• Make decisions in developing standard and companywide best practices for engineering and technology solutions requiring understanding of industry best practices and new technologies influencing and leading technology team to meet deliverables and drive new initiatives
• Collaborate and consult with key technical experts senior technology team and external industry groups to resolve complex technical issues and achieve goals
• Troubleshoot and analyze production job failures related to data network file delivery and server and application issues independently and provide solutions to recovery. Participate in root cause analysis and preventative actions to avoid recurring incidents.
• Participate in the buildout of automation to prevent problem recurrence with the goal of automating response to all nonexceptional service conditions.
• Apply technology background in software engineering and systems engineering to ensure the applications onboarded to SRE are available have fullstack observability are integrated with CI/CD and alwayson by introducing continuous improvement through code and automation continuous testing (performance functional) and provide operational insight through analytics.
• Assess the availability of critical business flows identify service level objectives and indicators and conduct destructive and resiliency testing to reach 99.995% availability for the firms critical products and services leading to improved customer experience and customer satisfaction.
• Develop original and/or complex code provide coding guidance/review and create documentation
• Introduce enterprise capabilities tools and innovation to improve availability in a multicloud ecosystem by evolving observability monitoring logging CI/CD integration continuous testing (performance functional ) continuous improvement and standardization/automation of key SRE metrics and IT Service Operations processes.
• Evolve continuous inspection capabilities code quality to identify problems before they manifest in production.
• Introduce and expand AIOps and robotic process automation (RPA) to solve complex operational and systemic issues and to improve availability of products to customers.
• Share support responsibilities for critical applications to identify systemic issues conduct blameless post mortems root cause analysis and introduce strategic solutions in code that solve the problem and eliminate repeat issues.
• Be willing to work nonstandard business hours on an oncall basis in a 24x7x365 environment.
• Lead projects teams or serve as a peer mentor

Required Qualifications:

• 5 years of Software Engineering experience or equivalent demonstrated through one or a combination of the following: work experience training military experience education
• 5 years experience troubleshooting and systems administration experience across multiple OS Platforms: Solaris AIX PKS Kubernetes OpenShift Linux Windows VMware
• 3 years experience with web platforms: Java Apache Tomcat Weblogic Oracle
• 2 years experience with database technologies: Basic SQL Cassandra DB Oracle Postgres SQL
• 2 years experience with Observability tools: Traffic Manager Message Processor AppDynamics Filebeat Basemon etc.
• 2 years experience using logging/monitoring tools: ELK Filebeats Splunk Netcool SiteScope Kafka

Desired Qualifications:

• 5 years of software development experience with languages such as Perl Python Java JavaScript Ruby JSON Angular NodeJS
• 2 years experience with Automation Scripting: Bash Shell Ansible Terraform Azure DevOps
• 1 year of experience with Cloud technologies: PCF Azure AWS GCP etc
• 2 years Incident Management System experience
• 2 years experience with Agile Scrum (Daily Standup Sprint Planning and Sprint Retrospective meetings)
• 2 years experience using JIRA.
• 2 years experience with Data Services platforms: Bigdata Datalake Hadoop Spark.
• 1 years experience with AIOPs tools: BigPanda MoogSoft.
• Experience with one or more CI/CD Pipeline (Github Jenkins) and Automation tools: Gradle Maven Git Ansible Puppet
• Experience with one or more Observability/Monitoring tools: Elastic Kibana Grafana AppDynamics Kafka Big Panda Splunk
• Experience with one or more Data/Data Structures: Kafka Apache Airflow Logstash Spark Oracle SQL Mongo Hadoop Cloudera AWS EMR S3
• Knowledge of one or more additional capabilities: Uipath Robotic Processing and Capacity Management
• An industry standard certification