Business Process Automation Specialist

• Providing clarity and guidance on business process and automation policies processes and procedures.
  
• ysing evaluating and reviewing existing business processes and workflows to identify automation opportunities and inefficiencies.
  
• Support Business Case development and measurement.
  
• Lead the development of initiatives to automate manual and/or repetitive tasks improve efficiency and overall productivity.
  
• Supporting process owners teams and peers to understand business requirements and challenges.
  
• Lead in the development and implementation of automated workflows and business using Microsoft applications.
  
• Ensuring data security integrity and compliance throughout the workflow integration process.
  
• Identifying defining and implementing measurement criteria for success and report on impact of automation initiatives.
  
• Partnering with the relevant teams to conduct quality urance and testing activities to ensure the dependability efficiency and accuracy of business process workflows and automation solutions.
  
• Maintaining accurate doentation of business processes workflows and integration automation solutions.
  
• Participating in the all the process improvements by the organisation.
  
• Providing process automation advice across the generalist range of the role.
  
• Creating and automating alwayson reports on business process automation metrics and providing information on approaching automation solutions initiatives.
  
• Supporting and mentoring employees through communication information sharing knowledge management by creating a Community of Practice (COP).
  
• Researching new odologies best practices and tools and recommend enhancements to business processes workflows and automation solutions.
  
• Providing ongoing support to the organisation in business process improvement and workflow implementation deployment and training.
  
• Providing ongoing support of deployed automated solutions.
  
• Continuously improving automated business processes workflows and integration automation solutions through the use of Microsoft tools
  

• Business process management knowledge.
  
• Sharepoint and Power Platform knowledge and detailed application (Visio Power Automate Power Apps Power BI Teams Azure Process Advisor AI Builder etc.).
  
• Robotic process automation an AI integration.
  
• Stakeholder engagement.
  
• Innovation.
  
• Build environment management.
  
• Acceptance testing.
  
• Project management.
  
• Tactical planning.
  
• Critical thinking.
  

Requirements

• National Senior Certificate (NQF 4).
  
• Bachelor s degree in computer science information systems or related field.
  
• Relevant certifications.
  
  

• At least 6 years experience in a similar automation position in a related industry.
  
• Experience in Business Process Management workflow and automation.
  
• Experience building and designing solutions using Visio Power Automate Sharepoint Power Applications Teams Azure Process Advisor JIRA Confluence etc.
  
• Experience mentoring and coaching developers.
  
• Demonstrated experience in working closely with a variety of internal and external stakeholders at different levels in the business.
  
• Experience ysing metrics and producing various reports to inform business process automation and decision making through Power BI.
  
• Demonstrated experience and knowledge in the application of AI technologies and experience with AI Builder.
  
• Experience delivering and implementing innovative automation solutions that meet company needs.
  
• Experience with business process automation metrics
  
• Experience leading and delivering on projects and initiatives with specific deadlines.