This is a remote position.
Philippinebased (Filipino) Applicants Only.
IMPORTANT: You must have previous experience in the logistics or transportation industry to be considered for this role.
An amazing opportunity to work with the dynamic Australian Company for an experienced vibrant and highly motivated Traffic/Admin istant.
Reporting to the Director and working with direction from the team you will be a selfstarting highly organised and experienced professional with experience in working in a virtual environment.
Candidates must have an incredible eye for detail and be efficient with data entry you will have an eye for detail and understand the importance of quality urance within your role. BPO/Sales and social media management experience is a plus.
Responsibilities:
- Timely and efficient scheduling of deliveries
- Efficient and timely booking of delivery slots
- Engage professionally acting as the initial point of contact for our customers
- Work effectively without close supervision
- Provide quotes both written and verbal
- Schedule delivery bookings for each day and communicate with the driver
- Telephone inquiries for bookings and quotes
- Communicate with clients in relation to the schedule
- Ensure Invoices are paid on time
- Ensure all issues are dealt with immediately and a solution is found as they arise such as breakdowns traffic issues access issues etc
GENERAL ADMIN DUTIES
- Managing and routing phone calls appropriately
- Process endofday reports
- Process and file invoices from vendors
- Provide a range of administrative services including but not limited to calendar management email correspondence data entry doent organization and research.
- Identify opportunities to streamline administrative processes implement timesaving tools and strategies and enhance overall efficiency.
- Maintain clear communication with clients ensuring their needs are met promptly and effectively.
- Other Ad hoc tasks
SOCIALMEDIA (as needed)
- Create develop and deliver content
- Multiplatform social media management engagement
- Social Media Outreach sequencing and appointment setting
- Blog/content writing
- Email marketing
Requirements
- Degree qualified ()
- Minimum of 2 years of experience
- Previous experience in the logistics or transportation industry ()
- Excellent communication ss both verbal and written
- Experience in various software including;
- Microsoft Office (Outlook Word Excel and PowerPoint)
- SharePoint & OneDrive Canva Premiere Service Mate
- CRM and any cloudbased tools
- Xero
- Strong organizational and time management ss
- Experience in social media engagement content creation and database management
- Critical and ytical thinking abilities
- Excellent interpersonal ss
- Sales experience is a must
- Flee Operations experience is a plus
Benefits
1. Monthly Salary: Php 30000
2. Salary will be paid on a bimonthly basis on the 15th and 30th or 31st of each month
3. You will be paid extra for overtime and Philippines public holidays
4. Probation: 6 months and after Probation
- 10 days annual leave credits
- 5 days of sick leave
5. HMO offered after 6months Probation
6. 13th Month Pay after 30 days
7. Annual Appraisal
8. Laptop provided after 30 days
9. Permanent workfromhome role. You will have to use your own internet.
10. SHIFT TIMES: 6AM to 3PM Philippine time Monday to Friday
Degree qualified (+) Minimum of 2 years of experience Previous experience in the logistics or transportation industry (++) Excellent communication ss, both verbal and written Experience in various software including; Microsoft Office (Outlook, Word, Excel, and PowerPoint) SharePoint & OneDrive, Canva, Premiere, Service Mate CRM, and any cloud-based tools Xero Strong organizational and time management ss Experience in social media engagement, content creation, and database management Critical and ytical thinking abilities Excellent interpersonal ss Sales experience is a must Flee Operations experience is a plus