Relocation Support Italian Junior Sales Officer In Lisbon
Relocation Support Italian Junior Sales Officer In Lisbon
Posted on :
29-09-2024
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Job Description
Key Responsibilities:
- Assist buyers and sellers with navigating the platform addressing transaction listing payment and delivery issues.
- Review listings to ensure they comply with marketplace policies and guidelines.
- Provide multichannel customer support via email chat and phone delivering tailored solutions.
- Escalate complex cases to the appropriate teams when necessary.
- Stay informed about marketplace updates features and policy changes to ensure accurate assistance.
- Collaborate with internal teams to improve customer satisfaction and streamline processes.
Qualifications:
- Native in Italian both written and spoken.
- Proficient in English (training will be conducted in English).
- Excellent communication and problemsolving skills.
- Prior experience in customer service ecommerce or similar roles is a plus.
- Ability to manage a range of customer requests efficiently and professionally.
- Willingness to work rotational shifts including nights and weekends.
Training:
- Duration: 10 working days 8 hours per day.
- Conducted in English.
- Training start times will vary between 08:30h and 09:30h depending on your group.
Benefits:
- Competitive salary package and benefits.
- Career development and growth opportunities.
- Work in a multicultural and diverse environment.
- Health insurance and additional perks.
Remote Work :
No
Employment Type
Full Time
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