drjobs Relocation Support Italian Junior Sales Officer In Lisbon

Relocation Support Italian Junior Sales Officer In Lisbon

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Job Location drjobs

Lisbon - Portugal

Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Job Description

Key Responsibilities:

  • Assist buyers and sellers with navigating the platform addressing transaction listing payment and delivery issues.
  • Review listings to ensure they comply with marketplace policies and guidelines.
  • Provide multichannel customer support via email chat and phone delivering tailored solutions.
  • Escalate complex cases to the appropriate teams when necessary.
  • Stay informed about marketplace updates features and policy changes to ensure accurate assistance.
  • Collaborate with internal teams to improve customer satisfaction and streamline processes.

Qualifications:

  • Native in Italian both written and spoken.
  • Proficient in English (training will be conducted in English).
  • Excellent communication and problemsolving skills.
  • Prior experience in customer service ecommerce or similar roles is a plus.
  • Ability to manage a range of customer requests efficiently and professionally.
  • Willingness to work rotational shifts including nights and weekends.

Training:

  • Duration: 10 working days 8 hours per day.
  • Conducted in English.
  • Training start times will vary between 08:30h and 09:30h depending on your group.

Benefits:

  • Competitive salary package and benefits.
  • Career development and growth opportunities.
  • Work in a multicultural and diverse environment.
  • Health insurance and additional perks.

Remote Work :

No

Employment Type

Full Time

Company Industry

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