German Customer Service In Sofia
German Customer Service In Sofia
Posted on :
29-09-2024
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Job Description
Key Responsibilities:
- Provide toptier customer service via phone email and live chat in German.
- Address customer inquiries related to products services and troubleshooting.
- Ensure quick and accurate resolution of customer issues to maintain satisfaction.
- Collaborate with other departments to resolve more complex problems.
- Accurately record and update customer information in our system.
Requirements:
- Native German speaker with strong communication skills.
- English proficiency at B2 level.
- Excellent problemsolving abilities and a customerfocused attitude.
- Flexibility to work shifts including evenings weekends and holidays as part of a rotating schedule.
- Prior customer support experience is a plus but not required.
- Basic computer skills and ability to adapt to new systems quickly.
What We Offer:
- Competitive salary with extra compensation for late shifts after 10 PM.
- Taxi vouchers for shifts that end late to ensure safe transportation.
- Signing bonus of 1000 BGN.
- Full training and ongoing support to ensure your success.
- Opportunities for growth and career advancement within the company.
- A modern and positive working environment in Sofia.
- Working Hours: Monday to Sunday rotational shifts from 10:00 AM to 2:00 AM
Remote Work :
No
Employment Type
Full Time
Key Skills
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