IT Service Specialist Riyadh

At ABB we are dedicated to addressing global challenges. Our core values: care courage curiosity and collaboration combined with a focus on diversity inclusion and equal opportunities are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB story.

This position reports to

Applications Manager

Your role and responsibilities

1. Responsible for the setup installation uninstallation move add change support for standard softwares on enduser devices 2. Perform enduser device cycle support management following IT procedure from procuring until disposal of IT asset. 3. Assist in the process of managing IT assets inventory storage recording issuance and disposal. 4. Delivers the appropriate IS solution/service according to agreed Service Level Agreements (SLAs) in time in budget and at quality 5. Assist IT colleagues for resolving and closing escalated issues experienced by the business. 6. Adhere to IS policies procedures and protocols for providing support to the business. Strict adherence to ABB core policies and procedures. 7. IS related vendor management tasks and activities to EUC 8. Collaborate with OSS/CX team for any global requirements and mandatory rollout to EUC

Qualifications for the role

• BS in IT/IS sciences or engineering.
• A minimum of 2 years of relevant experience in a similar role.
• Team player.
• Good communication skill.
• Ability to communicate technical information to nontechnical audience.
• Fast adaptability to change
• Strong knowledge in Microsoft Office products.
• Knowledge in basic computer troubleshooting.
• Knowledge in .Net application development.
• Knowledge in Server Administration
• Knowledge in MS SQL Server
• Knowledge in Network Troubleshooting
• Proficient in English (verbal and writing)

More about us

We value people from different backgrounds. Apply today for your next career step within ABB and visit confidential to learn about the impact of our solutions across the globe. #MyABBStory