Senior Account Manager Client Services
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1 Vacancy
Job Description
Who are we
We are the originators of influencer marketing.
Influencer is an agency built at the intersection of creativity data and technology with a unique people power & platform power approach.
From big brand launches to shifting perceptions and from riding fast trends to driving footfall Influencer builds ideas with impact to deliver outcomes that drive your business forward via an unmatched client experience.
Campaigns are underpinned by Influencers gamechanging proprietary technologies which are supercharged by official partnerships and data integrations with the worlds leading social platforms for realtime and accurate reporting. Influencer is an Official Global Marketing Partner of both TikTok and Meta.
We believe the more tangible scaled outcomes that creators produce drive impact beyond just likes and impressions. Influencer is championing the True Human Influence movement; on a mission for creator campaigns to be judged in the same way as other media activations underpinned by measurement partners such as ThisThat Neilsen and Relative Insight.
Founded by OG YouTube creator Caspar Lee & entrepreneur Ben Jeffries Influencer has been helping brands navigate the everevolving influencer marketing landscape since 2015. In that time they have developed valuable knowledge experience and technology that have enabled them to deliver thousands of campaigns for hundreds of brands in markets across the world. Today Influencer has a team of 120 of the best talent in the industry working across Europe North America and the Middle East. From Google to CocaCola from Amazon to Microsoft and from TikTok to Meta they work with companies brands and agencies across every vertical building meaningful relationships between brands creators and their audiences.
Description
We are hiring for a Senior Account Manager to join our MENA Client Services team. This role is tasked with delivering best in class client service; executing end to end influencer marketing campaigns across a variety of brands and media agencies. You will report directly to a Senior Account Director assisting client growth and retention.
Key Responsibilities:
- Lead the delivery of your accounts campaigns
Support the Senior Account Director by being the delivery focussed driving force; creating timelines creator briefs and treatment decks
Helping to build and foster strong client relationships manage expectations and share updates and actions
Oversee and manage your respective campaigns internally using our platform Waves and ensuring the wider team have accurately uploaded content and organised creator payments
Lead on creating Post Campaign Analysis reports demonstrating an ability to convert data and campaign insights into key learnings & able to confidently present to clients
Assist the Senior Account Director on thought provoking creative strategy and campaign tactics
An exceptional performer and highly organised & effective leader focused on continuously improving client service and delivery for high impact results
Team line management inclusive of daily management tasks training and PDPs
Requirements:
Experience in Influencer marketing is crucial
Several years working in an agency or brand within influencer marketing advertising social media and/or creative
Experience in client account management and creator management
Experience in delivering postcampaign analysis
Experience in reviewing legal agreements with creators and brands with an understanding of usage and payment terms
High energy and ability to multitask with a real ability to quickly prioritise across several projects
A proven team player with a proactive and positive approach to achieving goals and supporting the work of others
Able to build strong rapport and relationships both internally and externally
At Influencer were committed to cultivating an environment that promotes diversity equity and inclusion. We promote DEI in our workplace and are a global community who believe our unique qualities should be celebrated. We want everyone at Influencer to bring their authentic selves to work everyday irrespective of age disability (including hidden disabilities) gender gender identity or gender reassignment marriage and civil partnership pregnancy and maternity race religion or belief or sexual orientation. Diversity Equity & Inclusion is embedded into everything we do at Influencer and is a part of our culture. All we ask is that you have a passion for Influencer Marketing and a desire to be a part of one of the fastest growing companies within this exciting industry.
Employment Type
Full Time
