Service Level Agreements Jobs in Riyadh

Manage SAM team to provide support to the premier BU customers, by being the customer focal point for all issues, maintain BU customer satisfaction by facilitating the issue resolution in co-ordination with the BU internal and external functions Manage SAM team in handling business More...

Strengthen customer relationships through a comprehensive, multi-channel approach. Providing feedback and information regarding the product to the customer before the purchase process. Enhancing the employee loyalty measurement index through employee initiatives, culture and experi More...

Manage third-party IT managed services providers, including oversight of special projects and service level agreements. Streamline IT processes, including new hire onboarding, IT vendor selection, and system architecture improvements. Evaluate and address IT system gaps, implementin More...

IT Service Specialist Riyadh At ABB we are dedicated to addressing global challenges. Our core values: care courage curiosity and collaboration combined with a focus on diversity inclusion and equal opportunities are key drivers in our aim to empower everyone to create sustainable s More...

Establish and maintain strong relationships with VIPs to understand their requirements and provide tailored IT solutions. End User Services Quality Management: Develop and implement strategies to monitor, evaluate, and continuously improve the quality of end-user services. Define More...

Contract Management: Manage all aspects of Opex contracts including negotiation, implementation, monitoring, and renewal. Compliance: Ensure compliance with contractual terms and conditions, including service level agreements (SLAs), pricing structures, and performance metrics. Ve More...

Optimize Payment Systems: Work with IT and development teams to integrate and optimize payment solutions and technologies. Monitor and Analyze Performance: Generate and analyze payment performance reports, identifying trends and areas for improvement. Implement Risk Management: Im More...

To oversee and manage the delivery of non-technical, or Soft Services within a facility to ensure a clean, safe, and well-maintained environment, while optimizing efficiency and compliance with regulations. Service Coordination: Coordinate and manage soft services such as clean More...

. Plan and schedule the work and efficiently organize the site/facilities in order to meet client requirements for construction and maintenance works. Ensure that all contractual obligations and associated Service Level Agreements are met. . Identify and report design and constructio More...

Key Responsibilities Project Leadership: Lead the project from initiation to closure ensuring the customers goals are met. Act as the primary point of contact for both the customer and the service provider(s). Service Provider Coordination: Oversee the activities of the main service p More...

Key Responsibilities Project Leadership: Lead the project from initiation to closure ensuring the customers goals are met. Act as the primary point of contact for both the customer and the service provider(s).Service Provider Coordination: Oversee the activities of the main service pr More...

Company Overview:Our client a leading international company based in Riyadh Saudi Arabia is seeking an experienced Senior Facility Manager to oversee operations across multiple commercial residential and industrial properties. The company is renowned for delivering highquality facilit More...

Roles and responsibilities We are looking for Manager-CAFM & Technology Assess the impact of technological trends on facility management, suggesting necessary adaptations. Formulate disaster recovery plans for CAFM systems to ensure uninterrupted business operations. Conduct More...

Roles and responsibilities Saudi Arabia Railways is seeking an experienced Executive-level ERM Subject Matter Expert to oversee the entire function of Enterprise Risk Management, Business Continuity, and Insurance. This role requires a strategic leader with a proven track record in m More...

Roles and responsibilities We are seeking a dynamic Talent Acquisition Specialist – Technical Recruiter to join our global talent acquisition team, bringing fresh perspectives and a deep curiosity to our efforts in France and the EMEA region. The ideal candidate will play a cru More...

Roles and responsibilities We are seeking an experienced Soft Services Package Manager to oversee our soft services operations, ensuring efficiency and compliance with industry standards. The successful candidate will play a crucial role in forecasting, budgeting, and preparing detai More...

We are looking for an experienced Network Manager to lead a team of highly skilled Engineers to ensure high-availability and resiliency of network services. Job Title: Sr. Network ManagerLocation: Fort Lauderdale (HYBRID)Contract: More...

Proven experience as a Game Designer with a focus on adventure and puzzle games, including at least one shipped title. Strong portfolio demonstrating 3D level design, particularly in adventure exploration and puzzle-based games. Expertise in Unity, with extensive hands-on experie More...

job brief: as an IT supervisor in luxury establishments your role is to oversee the technological infrastructure and systems ensuring they meet the highest standards of performance and security expected in luxury environments. your strategic approach to IT management contributes to th More...

A creative approach to problem-solving and a drive to push interactive storytelling to its limits. Knowledge of level design concepts for a variety of game genres, such as puzzle, adventure, and action games. Proficient English with outstanding verbal and written communication ski More...