Care Management Assistant - Initially 3 months - 18 hours per week - 14.23ph PAYE or 17.55ph Umbrella
CMA is require to support Penge and Beckenham locality hours - part time 18 hours a week
MAIN PURPOSE
- In accordance with divisional and departmental policy and procedures to undertake assessments of Adults and Carers.
- To provide practical support and information for Adults and Carers.
- Within divisional and departmental policy and procedures formulate and implement individual support plans by arranging and monitoring the delivery of services/payments to Adults and Carers.
- To work in conjunction with team colleagues and other professional staff to ensure that service user s needs are met.
- Monitor, review and evaluate services in order to ensure that they are provided effectively and in accordance with need.
SKILLS & ABILITIES
- Good Skills in assessment.
- Able to demonstrate good verbal and written communication skills
- Ability to prepare accurate reports and correspondences.
- Ability to negotiate and work with a wide range of Care Providers, National Organisations, Local Authority staff, Community Groups and representatives of health services with a wide range of people.
- Ability to develop and maintain positive and effective working relationships at all levels with a wide range of individuals and organisations that may have different and conflicting agendas.
- Ability to listen and work with Adults and Carers to reflect their views rather than make plans on their behalf.
- Effective organisational skills and set priorities.
- Ability to think creatively and imaginatively to anticipate and solve problems within appropriate parameters.
- Ability to understand and manage budgets.
- Be able to cope with pressure.
- Able to make appropriate decisions.
- Ability to use information technology effectively.
- Demonstrate appropriate understanding, knowledge and skills in valuing diversity
- Ability to work independently
- Ability to work flexibly
- Ability to undertake home visits
- Ability to work as part of a team
KNOWLEDGE
- Demonstrate a sound working knowledge of Social Services legislation and practice.
- Demonstrate a thorough knowledge and understanding of the Care Act 2014, the Mental Capacity Act 2005, and other relevant legislation
- Ability to develop knowledge of local services and community resources.
- Awareness and commitment to Equal Opportunities Policy
- Demonstrate an understanding of the principles of safeguarding
- Demonstrate an awareness of budgetary constraints.
EXPERIENCE
- Able to demonstrate experience of having worked within Health and Social Care directly with Adults and Carers.
- Working across a range of agencies and understanding their role.
- Evidence of continued professional/personal development.