Client Relationship Executive

Super Scholar

Posted on : 26-09-2024

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1 Vacancy

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Job Location

Dangs (India) - India

Salary

Not Disclosed

Salary Not Disclosed

Vacancy

1 Vacancy

Posted on : 26-09-2024

Job Description

Job Title: Client Relationship Manager (CRM)

Experience: 23 Years

Salary : Upto 4 lpa

Location : IMT manesar.

Job Description:

We are looking for a Client Relationship Manager (CRM) to ensure our clients receive the highest level of service and satisfaction. The ideal candidate will manage client relationships by overseeing order fulfilment addressing client queries and ensuring aftersales satisfaction. The role requires a proactive approach to problemsolving strong communication skills and the ability to understand and resolve client issues efficiently.

Key Responsibilities:

Ensure all client leads are effectively managed postorder placement.

Maintain client satisfaction through proactive aftersales service and regular feedback collection.

Oversee the client service process from order receipt to payment collection.

Resolve client queries and escalate issues when necessary.

Provide information and support to clients regarding company products or services.

Act as the main point of contact for client complaints and work to resolve them promptly.

Key Skills:

Strong followup abilities and a polite customerfocused disposition.

Confident communication skills both written and verbal.

Ability to understand client needs and respond accordingly.

Proactive approach with thorough knowledge of products and services.

Availability for client calls as needed.

This role is crucial for maintaining strong client relationships and ensuring client satisfaction thereby contributing to the overall success and growth of the company.

strong communication skills,communication,after-sales service,client service process management,client queries resolution,product knowledge,conflict resolution,client relationship management,resolve,proactive problem-solving,crm,client satisfaction

Employment Type

Full Time

Company Industry

Key Skills

Apply Now

About Company

Super Scholar

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Client Relationship Executive

Super Scholar

Job Description

Employment Type

Company Industry

Key Skills

About Company

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