Position: Sales Development Representative
Location: Dublin Republic of Ireland
Work model: onsite
DUTIES AND RESPONSIBILITIES:
- Execute lead qualification process and framework by effectively qualifying leads and moving them through the sales funnel.
- Serve as product and service advocate for the client building interest and awareness of clients value proposition and assessing mutual fit.
- Consistently achieve daily weekly and monthly KPIs to contribute to the team and clients overall goals.
- Learn and maintain a current comprehensive knowledge of clients products and services.
- Champion customer success stories and articulate the value to interested prospects.
- Maintain strong lead and opportunity hygiene by tracking activities and updating records in the CRM.
- Set appointments for sales teams according to specified qualification standards and maintain high engagement and conversion rates
- Provide actionable insights to market trends product feedback customer insights and learnings based on customer conversations.
- Proactively look for problems that can be solved creatively and present recommended solutions
REQUIREMENTS:
- Minimum of 1year experience in customerfacing role including elements of making recommendations to customers supporting in the buying process handling objections and providing customer service.
- Excellent knowledge of German (C1) and English
- Experience handling high volumes of incoming customer queries across various platforms and channels preferred.
- Bachelors degree or equivalent experience in sales marketing business or related field.
- Proficient in basic computer skills Microsoft Office GSuite and general sales tools such as CRMs.
- Selfconfident and able to build trust within the first call to quickly drive impact with customers.
- Exceptional listening skills combined with the ability to synthesize information.
- Strong organization and time management coupled with the ability to multitask and work under pressure.
- Strong attention to detail and followthrough.
- Excellent written and verbal communication
- Ability to work within a group as a collaborative team player
- Determination to learn and be coached with a positive attitude and openness to receive constructive feedback.
OFFER:
- Structured learning and career development programs
- Mental health program
- Generous Paid Time Off policy
- Paid medical leave
- Child/Dependent care reimbursement
- Education reimbursement
- Comprehensive healthcare coverage including medical dental and vision