Job description
Company Description
PRASUMA is India s finest Food Brand with over 38 years of expertise specializing in Fresh & Chilled Deli Meats and Ready to Cook Momos. The company has earned a reputation for product and service excellence among retail outlets restaurants chefs and consumers nationwide. PRASUMA is a family of passionate foodies dedicated to delivering delicious experiences every day.
Role Description
This is a fulltime onsite role for a Customer Care Professional at PRASUMA located in Gurugram. The Customer Care Professional will be responsible for ensuring customer satisfaction providing customer support utilizing analytical skills effective communication and delivering highquality customer service.
Qualifications
- Customer Satisfaction Customer Support and Customer Service skills
- Analytical Skills and Communication abilities
- Strong problemsolving skills and attention to detail
- Ability to multitask and prioritize in a fastpaced environment
- Experience in the food industry or customer service role is a plus
- Excellent interpersonal skills and a positive attitude
- Bachelors degree in Business Administration or related field
customer service,customer care,customer satisfaction,customer support,customer,communication