Solution Design Manager ICT EL1

• Initial contract duration for12 Months with further extension of12 Months
  
• Number of extension: 2
  
• Location: ACT QLD SA
  
• Security Requirements: Must be able to obtain Baseline
  
• Working Arrangements: Working from home arrangements will (on a case by case basis) be considered in the provision of these services.
  

About the Role:

SoftLabs is seeking Solution Design Manager ICT EL1 for ICT Labour hire at their technology consulting based in ACT QLD SA.

Responsibilities:

Solution Design Managers are responsible for the successful planning and implementation of ICT solutions to support the overall business goals and objectives of the functional area. Solution Design Managers are responsible for engaging and liaising with the business areas and customers to articulate process improvements and problem resolutions.

Solution Design Managers exercise a considerable degree of independence with decisionmaking substantially dependent on their highlevel judgement and consideration of wider agency implications with work being performed under the general guidance of senior staff. In performing a leadership role Solution Design Managers drive innovation change in workplace practices and organise work in the context of competing priorities and strategic direction

Duties may include some or all of the following:

• Lead and support operations of the team including monitoring business performance setting priorities and managing resources and workflow
  
• Lead and manage staff including overseeing the management of performance attendance and health and wellbeing
  
• Develop staff capability through coaching mentoring and succession planning to increase performance engagement and retention
  
• Oversee the development and implementation of the ICT solution
  
• Highlight and identify gaps in existing functionality
  
• Highlight and identify functional interdependencies
  
• Undertake and contribute to business management strategic planning and workforce planning
  
• Assist with the management of finances contracts procurement resources and expenditure within area of responsibility
  
• Ensure project deliverables and milestones are met on time and within budget
  
• Manage team contribution to costing process
  
• Report on the achievement of business outcomes key performance indicators and quality assurance to manage overall performance
  
• Monitor and manage work output and quality against established performance standards through interpretation of quality analysis and reporting
  
• Encourage innovation continuous improvement and manage and support change
  
• Contribute to and influence ICT strategy resolving conflicts as needed
  
• Build action plans and make operational decisions on policies tactics and resources critical to the business
  
• Prepare and review a range of written material including technical and corporate documentation
  
• Collaborate with a broad range of internal and external stakeholders to achieve project outcomes
  
• Engage and partner with other agencies and service providers to build service delivery capability
  
• Attend interagency meetings and forums to influence business outcomes and share information
  
• Exercise delegation in accordance with legislation and guidelines
  

Primary Knowledge/Skills/Systems/Tools required for role include:

• BPMN
  

Weighted Criteria

• The Candidate s employment history prior experience in undertaking the same or similar role for an organisation of the same or similar size and complexity as Services Australia.
  
• The Candidate s professional qualifications relevant to the position being applied for.
  
• The Candidate s professional accreditations if applicable to the position being applied for.
  
• The Candidate s skills relevant to the position being applied for.
  
• The response describing how the Candidate s skills knowledge experience and qualifications would contribute to the position being applied for
  

Application Deadline: Thursday 03 October 2024

Expected Start Date: Friday 01 November 2024

Job Type: Contract

Rate: As per Australian Market Standards