Junior Affiliate Account Manager
Junior Affiliate Account Manager
Posted on :
25-09-2024
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1 Vacancy
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Job Description
Job Description
What you will do:
Upsell:
- proposes new solutions and formats to increase the amount of spending and/or obtain better performance from current traffic campaign delivery
- develops different cooperation terms & conditions with small agencies and individual advertisers to attract new advertisers and increase their spending
Optimization:
- works on internal and external optimization of active clients to achieve higher performance of current cooperation (higher CTRs CPMs CPCs Revenue etc.)
- works in close cooperation with the team of accounts from the publishers side (and BI team) to achieve better targeting of ad campaigns and traffic; (whitelisting change retiring blocked widgets etc.)
- increases general spending of MGID from the cooperation with clients through internal optimization of active ad campaigns (CPCs category filters blocklist/whitelist changes new ads creation etc.)
- performs complicated optimization steps requiring a deep understanding of the sphere in general our system in particular and thorough analytics study under constant supervision
Retention:
- reconnects with clients that stopped cooperation with the purpose of resuming the collaboration possibly with adjustments in current terms of work
- continues active negotiations with clients that are at the point of switching to another traffic provider; persuading the client to continue the cooperation
- works closely to gather information from clients what are the differences between or and other platforms to get a deeper understanding of what has to be changed or improved on our side for rising spending by them
Daily Tasks include but are not limited to:
- checks the daily status of all clients signed after the account manager follows existing workflow rules
- works on moderation of pending campaigns following existing workflow rules
- works with clients requests (via email Skype phone and other messengers) following existing workflow rules
- works with requests from the Anti Fraud department following existing workflow rules
- works with the recently transferred clients on possibilities to optimize and upsell following existing workflow rules
- works with Hubspot following existing workflow rules
- works on establishing personal relations with clients
- works on individual tasks and team projects
- works with creative and compliance team under clients requests or/and creatives
- invoicing
Transferred clients Operations:
- develops a plan of cooperation with each transferred client beforehand (gathers info about the current results from the support manager or from the sales manager about their current results with other platforms; makes analysis of the potential for upsell optimization and if needed return)
- performs selfpresentation according to all workflow procedures to the clients and starts a conversation with aim of increasing cooperation and performance
- establishes personal relations with all the transferred clients
Reporting:
- performs immediate reporting regarding all nonstandard issues with clients
- gathers and organizes information obtained from working on team projects to analyze the results and difficulties from working on the project
- provides monthly and weekly reports or reports upon request regarding the current results issues workflow processes
Requirements
Who you are:
- College degree or equivalent in account management/customer service experience preferred;
- Knowledge of English (or other language needed) UpperIntermediate
- Media buying experience as well as working with Brands and Agencies preferred
- Basic knowledge and understanding of the online advertising industry technologies;
- Adtech knowledge
- Knows local affiliate industry
- Experience with CRM system management and Upsell records
Employment Type
Full Time
Key Skills
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