Studio Manager
Studio Manager
Posted on :
21-09-2024
Employer Active
1 Vacancy
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Job Description
Job Description
- 4 5 years of experience as AM/Sr. Executive on papers mandatory with strong Retail
- Store / Studio exposure.
- Studio manager: Mumbai (3 5yrs exp)
Role & Responsibilities:
- Build and maintain high energy positive team spirit strengthen bonding between artists and other team players.
- Managing the daytoday operations of the studio including overseeing walkin clients and providing exceptional service to customers to turn them into repeat clients.
- Manage studio atmosphere and hygiene as per the company standards keeping the Aliens vibe alive all the time.
- Provide personalized customer service to create an immersive experience for each customer.
- Strictly adhere to studio operational SOPs & Processes
- Handle inbound queries of the clients manage appointments book consultations.
- Arrange training sessions for the artists for their skill development.
- Developing and implementing sales strategies to increase studio sales & following up with potential sales leads.
- Preparing a roster for the team and managing artist transfers and guest spots to ensure that the studio is fully staffed at all times.
- Coordinating with the design team and clients to deliver designs on time and meeting client expectations.
- Communicating with the HQ sales team to increase sales and identifying process gaps to help the HQ improve processes.
- Managing customer complaints and objections in a professional and efficient manner.
- Providing daily weekly and monthly reports to the reporting manager to keep them informed of the studios performance.
- Accurately maintaining the CRM and data entry to improve data health and drive datadriven decisions for business growth.
- Managing daily cash depositing it in the bank and updating the records.
- Maintaining employee accommodation provided by the company and being responsible for keeping it clean and free of nuisances.
Education/Experience
Mandatory Skill Sets:
- Graduate (Any Stream)
- Preferred Industry Real Estate / Automobile / Jewelry Not specific but good to have.
- Good knowledge/background of the retail industry experience is preferred.
- Excellent verbal written and interpersonal communication skills.
- Must be selfmotivator and selfstarter.
- Focused on Sales & Quality customer service.
- Solid time management skills.
- Must be able to effectively deal with people at all levels inside and outside of the Company.
- Prior experience in a similar role such as customer service sales or operations
- management could be beneficial.
- Ability to multitask and successfully operate in a fast paced team environment.
team management,time management,operations management,retail industry experience,management,sales,customer service,data,interpersonal communication,studio
Employment Type
Full Time
Key Skills
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