At THOB we owe our success to the efficiency of our organizational processes. To help maintain and grow this standard we re seeking an experienced operations manager to oversee our daily supply chain processes. As an ideal candidate you ll have a sharp business mind analytical thinking deep understanding of systems & processes cost optimization. Candidate should be able to time and again define and document bestinclass processes for supply chain operations.
Role & Responsibilities:
- Order Management Handle and own complete order fulfillment process B2C B2B Amazon Fulfillment
- Order Fulfillment Ensuring fulfillment of orders within SLA ship cost optimization fulfillment reconciliation coordinating with 3PL partner
- Inventory Management Inventory reconciliation Inventory activation across all online platform Internal transfers Inventory analytics Safety stock planning
- Procurement/Manufacturing Coordinating with manufacturer for production SLAs & open POs Production planning Freight booking and coordination Coordinate QC during production Maintaining WIP inventory count Vendor Management
- Returns Defining returns process & training 3PL partners Returns repacking Spares material planning and reordering ensuring returns are processed within SLAs
- Reporting/Analytics Shipping cost analysis Fulfillment cost analysis Comparing fulfillment data and approving 3PL carrier invoices Identify and suggest new fulfillment strategies to optimize cost & increase service levels to customer
Requirements and Qualifications:
Must have understanding of Logistics & shipping processes.
General accounting understanding.
Data analysis experience.
Experience and understanding of ERP systems.
Advanced MS Excel understanding is a must have.
Ability to work quickly with an appropriate sense of urgency & efficiency.
Ability to work independently at times under minimal supervision.
Must be a strong communicator with great attention to detail.
5 years of experience in supply chain logistics or related area.
Previous experience with reporting platforms.
Familiar with Jira or Confluence project management a plus.
Analytical and problemsolving skills.
MBA (Operations) or advanced degree in supply chain would be preferred
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