Account Manager
Account Manager
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1 Vacancy
Job Description
Overview:
Key Responsibilities:
- Manage a portfolio of client accounts and act as the main point of contact
- Build and maintain strong longlasting customer relationships
- Develop account management strategies to achieve sales targets and drive profitability
- Identify upsell and crosssell opportunities within existing accounts
- Ensure timely and successful delivery of our products/services according to client needs
- Collaborate with internal teams to address customer concerns and resolve issues
- Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
- Prepare reports on account status and communicate insights to internal stakeholders
- Stay uptodate with industry trends and best practices in account management
- Participate in the development of new business opportunities through proactive customer outreach
- Attend client meetings events and industry conferences as required
- Contribute to the development of marketing materials and sales strategies
- Ensure customer satisfaction and retention through exceptional service delivery
- Negotiate contracts and close agreements to maximize profits
- Meet and exceed assigned sales targets
Required Qualifications:
- Bachelor s degree in Business Administration Sales Marketing or related field
- Proven work experience as an Account Manager Key Account Manager Sales Account Manager Junior Account Manager or relevant role
- Demonstrable ability to communicate present and influence credibly and effectively at all levels of the organization
- Experience in delivering clientfocused solutions based on customer needs
- Proven ability to manage multiple projects at a time while paying strict attention to detail
- Excellent listening negotiation and presentation abilities
- Strong verbal and written communication skills
- Experience with CRM software and MS Office applications
- Proven ability to drive the sales process from plan to close
- Understanding of performance metrics and ability to meet sales targets
- Ability to travel as needed
- Certification in Sales or Account Management is a plus
- Selfmotivated with a high level of initiative and a sense of urgency
- Proven ability to work in a team and independently
- Ability to prioritize multitask and perform effectively under pressure
account management,detail-oriented,client outreach,business administration,sales,performance metrics,influence,presentation,industry knowledge,client accounts,prioritization,business development,upselling,project management,strategic planning,negotiation skills,presentation skills,contract negotiation,listening,relationship building,business opportunities,marketing,sales targets,ms office,ms office applications,team collaboration,listening skills,cross-selling,report preparation,customer relationship,sales process,customer service,strategy development,multi-tasking,negotiation,forecasting,communication,customer satisfaction,sales target achievement,event participation,proactive customer outreach,sales process management,crm software,relationship management,teamwork,customer relationship management,customer,industry trend analysis
Employment Type
Full Time
