Support Engineer ALM Tools (Florida)
Tampa Florida
Bachelors degree or equivalent experience 8 years related experience (i.e. in applications lifecycle management)
Contract 6mth
Negotiable Salary
Submit resume via
#jobs
#bkoutlooks
Also available in:
Coppell TX (outside of Dallas TX)
Job Responsibilities:
- First point of contact to users on ALM tool related topics i.e. tool usage issue resolution etc.
- Responsible to administrate QC server license creating new users and creating new projects.
- Responsible for usage monitoring and reporting.
- Responsible for quality center customization support.
- Work closely with all engineering domains to support on ALM tool related topics.
- Support PMT organization to deploy current and new tool suites to engineering projects.
- Develop training material and train users on using the ALM tool per the process.
- Develop training material and train team on how to support ALM tool for user community.
- Support users by creating tool related scripting and automation of repetitive tasks.
- Support engineering teams to extract charts and dashboards from the ALM tools.
- Support Configuration Manger Change and Problem Resolution manger to monitor and extract audit reports from the ALM tools.
- Pilot new tools perform tests with IT organization before upgrade or new tool roll out.
- Monitoring
- Support multiple projects across different time zones.
- Administrative tasks for Application Maintenance
- Microfocus QC / ALM / Octane installation upgrade and environment design
- Migration of projects to latest version of the application
- New patch implementation
- Validation and verification of the upgraded environment and projects
- Proven verbal and written skills to communicate / report both technical and nontechnical audiences.
Job Qualifications:
- Bachelors degree or equivalent experience
- 6 years related experience
- Experience in managing licenses creating users and setting up projects.
- Proficiency in VB scripting and Microfocus QC/ALM OTA API.
- Experience with automating repetitive tasks and toolrelated scripting.
- Ability to write and execute SQL queries for data extraction reporting and customization.
- Experience integrating ALM with Micro Focus and thirdparty tools.
- Ability to configure dashboards develop custom reports and create workflow designs.
- Experience migrating projects to newer versions of ALM and maintaining ongoing usage.
Support Engineer, ALM Tools - (Florida) Tampa, Florida Bachelor's degree or equivalent experience + 8+ years related experience (i.e. - in applications lifecycle management) Contract, 6mth Negotiable Salary