drjobs Support Engineer ALM Tools - Florida

Support Engineer ALM Tools - Florida

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1 Vacancy
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Jobs by Experience drjobs

5years

Job Location drjobs

Tampa, FL - USA

Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Support Engineer ALM Tools (Florida)

Tampa Florida


Bachelors degree or equivalent experience 8 years related experience (i.e. in applications lifecycle management)


Contract 6mth

Negotiable Salary


Submit resume via


#jobs

#bkoutlooks



Also available in:

Coppell TX (outside of Dallas TX)



Job Responsibilities:

  • First point of contact to users on ALM tool related topics i.e. tool usage issue resolution etc.
  • Responsible to administrate QC server license creating new users and creating new projects.
  • Responsible for usage monitoring and reporting.
  • Responsible for quality center customization support.
  • Work closely with all engineering domains to support on ALM tool related topics.
  • Support PMT organization to deploy current and new tool suites to engineering projects.
  • Develop training material and train users on using the ALM tool per the process.
  • Develop training material and train team on how to support ALM tool for user community.
  • Support users by creating tool related scripting and automation of repetitive tasks.
  • Support engineering teams to extract charts and dashboards from the ALM tools.
  • Support Configuration Manger Change and Problem Resolution manger to monitor and extract audit reports from the ALM tools.
  • Pilot new tools perform tests with IT organization before upgrade or new tool roll out.
  • Monitoring
  • Support multiple projects across different time zones.
  • Administrative tasks for Application Maintenance
  • Microfocus QC / ALM / Octane installation upgrade and environment design
  • Migration of projects to latest version of the application
  • New patch implementation
  • Validation and verification of the upgraded environment and projects
  • Proven verbal and written skills to communicate / report both technical and nontechnical audiences.



Job Qualifications:

  • Bachelors degree or equivalent experience
  • 6 years related experience
  • Experience in managing licenses creating users and setting up projects.
  • Proficiency in VB scripting and Microfocus QC/ALM OTA API.
  • Experience with automating repetitive tasks and toolrelated scripting.
  • Ability to write and execute SQL queries for data extraction reporting and customization.
  • Experience integrating ALM with Micro Focus and thirdparty tools.
  • Ability to configure dashboards develop custom reports and create workflow designs.
  • Experience migrating projects to newer versions of ALM and maintaining ongoing usage.

Support Engineer, ALM Tools - (Florida) Tampa, Florida Bachelor's degree or equivalent experience + 8+ years related experience (i.e. - in applications lifecycle management) Contract, 6mth Negotiable Salary

Employment Type

Full Time

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