Bilingual Customer Service Representative (Insurance)
Our client in the insurance industry is hiring entrylevel Bilingual Customer Service Representatives. This role is ideal for individuals fluent in both English and French who are eager to start a career in insurance. Comprehensive training will be provided including full support in obtaining the necessary insurance licenses.
What is in it for you:
Competitive annual salary of $50K$52K with potential for increases.
Annual bonus structure of 5%10% based on personal and company performance.
4 weeks of vacation and unlimited sick days.
Full benefits starting from day 1 including health insurance a wellness expense account and more.
DCPP pension plan with 5% company contribution retirement savings and an employee share ownership plan.
Permanent fulltime role (37.5 hours/week).
Hybrid work: 3 inoffice days (Tuesday to Thursday) and 1 Saturday per month.
Work schedule from Monday to Friday 8:00 am. to 9:00 pm and 1 Saturday per month from 8:00 am to 5:00 pm.
Company covers all exam fees and study materials for the OTL license (4 weeks onsite class)
Excellent opportunities for career development and advancement within the insurance industry.
Responsibilities:
Understand customer insurance needs and provide tailored insurance solutions.
Quote and sell Home and Auto insurance policies.
Assist new customers with their Home and Auto insurance needs.
Service existing customers by updating their policies to meet changing needs and offering new products as required.
Drive strong customer retention by delivering a worldclass customer experience.
Underwrite new business policy endorsements and renewals by gathering all necessary information for pricing and risk analysis.
Stay up to date on underwriting standards and regulatory guidelines.
What you will need to succeed:
College diploma or university degree is an asset.
OTL or RIBO license is an asset.
Willingness to obtain an OTL (Other Than Life) insurance license training and exam are provided.
Sales and customer service experience.
Strong communication problemsolving and selfmanagement skills.
Bilingual fluency in English and French (spoken and written) to support clients in both languages.
Ability to learn new software and match products to customer needs.
Training Program:
The training class is conducted together as a group ensuring full support and guidance.
Training class begins in October (exact start date to be confirmed).
Training includes a 4week program with 2 weeks dedicated to onsite OTL licensing training (Monday to Friday 9 am to 5 pm).
Why Recruit Action
Recruit Action (agency permit: AP2000003) provides recruitment services through quality support and a personalized approach to job seekers and businesses. Only candidates who match hiring criteria will be contacted.
Bilingual Customer Service Representative Insurance
