Hotel Receptionist
Posted on :
18-09-2024
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
hotel receptionists role involves a range of duties including:
Greeting guests: Welcoming guests as they arrive at the hotel
Checking in and out: Processing guest checkins and checkouts and providing room keys
Handling bookings: Taking bookings by phone or email and confirming them in writing
Managing payments: Preparing bills and collecting payments
Addressing queries: Answering questions and addressing guest requests
Helping guests: Assisting guests with finding their rooms and amenities and arranging baggage help
Negotiating rates: Discussing room rates and sharing details of available offers
Maintaining records: Keeping accurate records such as which guests are checking in and out and how many guests are checking in at busy times
Managing software: Keeping the hotel management software up to date with booking details
Handling messages: Taking and passing on messages
Working with other teams: Collaborating with other team members such as managers to discuss customer issues and improve performance
Some skills that are useful for a hotel receptionist include: Excellent communication skills Good team working skills Strong administrative skills Attention to detail and Flexibility.
meeting with clients virtually or during sales visits. demonstrating and presenting products. establishing new business. maintaining accurate records. attending trade exhibitions, conferences and meetings. reviewing sales performance. negotiating contracts and packages.
Employment Type
Full Time
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
