Receptionist Hotel-Travels and Tourism

Responsibilities:

• Greet and welcome guests promptly upon their arrival at the office.
• Direct visitors to the appropriate person and office.
• Answer screen and forward incoming phone calls.
• Ensure the reception area is tidy and presentable equipped with all necessary stationery and materials (e.g. pens forms and brochures).
• Provide basic and accurate information both in person and via phone/email.
• Receive sort and distribute daily mail and deliveries.

Requirements and Skills:

• Proven work experience as a Receptionist Front Office Representative
• Proficiency in Microsoft Office Suite.
• Handson experience with office equipment (e.g. fax machines and printers).
• Professional attitude and appearance.
• Strong written and verbal communication skills.
• Ability to be resourceful and proactive when issues arise.
• Excellent organizational skills.
• Multitasking and timemanagement abilities with the capability to prioritize tasks.
• A customerserviceoriented attitude.

receptionist,front desk activities