Office Manager
Office Manager
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Salary Not Disclosed
1 Vacancy
Job Description
This is a remote position.
8:30am PST 4:30pm PST
Schedule:
- Fulltime 40 hours per week (8:30 AM to 4:30 PM)
Client Timezone: BCPacific Time
Client Overview
Join a thriving exterior cleaning company that s making properties shine across a vast service area. This growing business specializes in window cleaning gutter maintenance and power washing services for residential and commercial clients. With a commitment to quality and customer satisfaction they re seeking a dynamic individual to streamline operations and enhance their service delivery.
Job Description
As the Office Manager you ll be the linchpin of daily operations orchestrating a seamless flow of communication between clients and our cleaning teams. You ll handle everything from incoming inquiries to job scheduling ensuring our services are delivered efficiently across our extensive service region. This role offers a unique blend of customer service administrative expertise and operational management. You ll have the opportunity to directly impact the company s growth by optimizing processes and enhancing customer experiences. If you re looking for a position where your organizational skills and multitasking abilities can truly shine this role provides the perfect platform.
Responsibilities
- Manage all incoming communications answering calls from 8:30 AM to 4:30 PM Pacific Time
- Promptly respond to emails and website lead submissions converting inquiries into scheduled appointments
- Coordinate and schedule job quotes and cleaning assignments across a large geographical area
- Optimize team schedules to maximize efficiency and customer satisfaction
- Handle general office management duties including administrative tasks and team event coordination
- Engage with customers on social media platforms managing comments and inquiries
- Conduct research projects to support business growth and improvement initiatives
- Assist with various ad hoc tasks to support overall company operations
Requirements
- Fluent English communication skills with exceptional phone and email etiquette
- Strong organizational abilities and attention to detail
- Proficiency in office software and communication tools
- Customercentric mindset with a talent for building positive relationships
- Ability to work independently and juggle multiple priorities in a fastpaced environment
- Adaptability and willingness to take on diverse tasks as needed
- Understanding of or willingness to learn about exterior cleaning services and local geography
- Problemsolving skills to handle scheduling complexities and customer inquiries effectively
Employment Type
Full Time
