Virtual Office AssistantGlobal Hiring
Virtual Office AssistantGlobal Hiring
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Job Description
Working Hours : Monday to Friday TBD
Salary Range :USD
Work Setup : Full Remote
About the job:
The client is a landscaping business based in Dallas Texas amd its seeking a detailoriented and highly organized Virtual Office Assistant to support their growing operations. With 600 recurring clients and a mission to continue expanding they need a dedicated professional to streamline daily tasks manage customer interactions and ensure operational efficiency. This is a longterm fulltime role requiring exceptional administrative skills strong communication and the ability to work independently in a remote environment.
Duties and Responsibilities:
- CRM Management: Oversee Fieldroutes software for scheduling client notifications customer onboarding data updates payment reminders and customer service issue resolution. Ensure optimal utilization of the platform.
- Administrative Support: Utilize Slack and MS Office to organize and streamline data for efficient quoting and data storage.
- Client Engagement: Communicate with clients about additional services follow up on quotes and upsell offerings.
- Social Media & Website Updates: Manage online presence by updating accounts with new content including photos and videos.
- Quote Assistance: Consolidate material pricing for accurate and efficient quote creation.
- Expense Management (Potential): Track and categorize expenses in QuickBooks.
- Client Communication: Answer phones during business hours and maintain professional interactions with clients.
Qualifications:
- At least 5 years of experience in an administrative role.
- Proven ability to handle confidential information with discretion.
- Strong organizational and communication skills.
- Familiarity with QuickBooks is a bonus (training available for internal tools).
- Proficiency with project management tools and typing speed of 50 words per minute.
- Reliable internet connection a fast computer with a second monitor and a quiet professional workspace.
- Availability to work fulltime during U.S. time zones.
- Backup power generator or batteries for uninterrupted work.
- Fluent in English (written and verbal).
About the role:
This role is essential for alleviating the daily operational tasks from the business owner enabling faster sales processing improved client management and increased internal upsell opportunities. As they aim to double their revenue for 2025 the Virtual Office Assistant will play a critical role in ensuring backend office processes smooth and efficient freeing up leadership to focus on growth and quality control.
Employment Type
Remote
Company Industry
Key Skills
- Typing
- Microsoft Office
- Data Entry
- Customer Service
- Computer Skills
- Microsoft Outlook
- QuickBooks
- Office Experience
- 10 Key Calculator
- Front Desk
- Filing
- Administrative Experience
