Business Systems Analyst Contract Hybrid (Multiple Locations across US)
Responsibilities:
- Define document and maintain business processes requirements and policies.
- Manage and support operationsrelated initiatives identified by CX org.
- Identify opportunities for business process improvements and make recommendations as appropriate.
- Work with the team to understand and prioritize field requests.
- Manage the queue to provide prompt support to end users including consulting the ecosystem to resolve issues and address questions.
- System testing of new functionality or bug fixes.
Skills:
- Bachelors degree in Business Systems Computer Science Business Administration or equivalent.
- 3 years of SDFC system experience is preferred.
- Salesforce admin or equivalent certification required.
- Ability to gather and transfer stakeholder requirements into an action plan and deliver on that action plan leveraging internal systems as needed.
- Ability to manage stakeholder expectations professionally.
- Attention to detail with the ability to analyze and solve complex problems as well as provide documentation guidance and instruction to users.
- Strong interpersonal skills with the ability to research solutions to issues as they arise.
- Excellent verbal and written communication skills; ability to communicate effectively with different levels within the organization as well as collaborate with crossfunctional business partners and technical teams.
- Ability to work independently with general direction and guidance.
- Selfmotivated flexible team player with solid multitasking time management & organization expertise with the ability to manage multiple and often changing priorities.
Job Type: Contract
Duration: 4M
Work Setting: Hybrid
Interview type: Video
Rounds: 2
Location(s): Atlanta GA; Austin TX; Pleasanton CA; or Boulder CO.
Right Skale Inc headquartered in Pleasanton CA is an emerging global product development and platform engineering company. With a focus on digital transformation and cloud computing we provide endtoend technology solutions and services from strategy architecture and consulting to software development.