Must have 3 years of experience in endtoend Fund Accounting handling private equity
Must have 13 years supervisory experience with experience handling KPIs
Must have experience in Sage Intact and/or Investran
Strong written and verbal communication skills
13 years of experience in a contact center environment preferred
Ability to articulate technical and complex concepts in a clear and concise manner
Ability to balance multiple active projects with competing priorities
Exhibit diplomacy tact and poise when communicating with clients or customers
Ability to work independently and in a team environment
Amenable to working on a Night Shift schedule Amenable to working on a hybrid setup (24x RTO/month) in MOA Pasay
Job Description
Help provide leverage to our clients by understanding and prioritizing their needs while effectively scaling our CFO services. Some of the strategic support that we provide includes:
Capital calls and distributions
Audit/tax support
Pre/postclose services
Quarterly and annual financials
Limited Partner communications
Bring transparency to founders VCs and LPs and help our clients make more accurate decisions by helping them utilize our tools and resources such as:
Realtime IRR
Realtime portfolio data
Provide additional data points (TVPI RVPI)
Team Lead Duties:
Establish and execute processes and procedures
Establish and manage the achievement of Key Performance Indicators (KPIs)
Monitor and evaluate all processes and implement improvement to ensure customer clients receive appropriate and highquality services as committed
Perform daily and monthly auditing of work processes
Monitor and assist team members in the daily operation aspects of the project including reviewing the status and performance against targets performing root cause analysis of variances and making improvements to meet the targets
Coach guide and train team members by providing creative ideas and ways on how to carry out the respective tasks towards providing excellent service
Provide assistance to team members in accordance with established practices and procedures
Provide reports as agreed with the Customer
Assist in hiring selection and training of new team members
Why Apply
Hybrid Work Setup
Equipment provided
HMO Coverage
Worklife Balance
Engagement Activities
Telecommunication Allowance for Team Leaders and Up
Performancebased Bonuses (Quarterly)
For work onsite days the office is located near transport terminals (Mall of Asia)
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