Customer Success ociate PhPe
Customer Success ociate PhPe
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Job Description
Process: Domestic Process
Location: Phase IV Udyog Vihar Sector 18 Gurugram Haryana 122016
Shift: 24/7 Rotational Shift / 6 Days Working // 1 Weekly Off
Roles and Responsibilities:
- Handling customer queries efficiently and effectively.
- Providing excellent customer service through voice and chat support.
- Ensuring customer satisfaction by resolving issues and providing timely solutions.
- HR Round
- Ops Round
- Joining Formalities
- Joining
Requirements
Qualification: Graduate/Undergraduate (Both can be considered)
Experience: Minimum 2 years of experience in customer support
Skillset: Excellent communication skills in English and Hindi (both verbal and written)
Benefits
Salary:
- Chat Process: 23000 CTC
- Voice Process: 24000 CTC
Cab Facility: Not provided
Skills: Excellent verbal and written communication skills in English and French or Spanish. Minimum 3 years US Customer care experience
Employment Type
Full Time
Company Industry
Business Consulting and Services / Outsourcing and Offshoring Consulting / Telephone Call Centers
