This is a remote position.
- Answer incoming phone calls confidently and professionally addressing client inquiries and directing them to the appropriate department as needed.
- Coordinate and schedule service appointments ensuring efficient use of resources and time.
- Follow up on quotes with clients providing updates and additional information as required.
- Manage and process timesheets accurately for all staff ensuring timely submissions.
- Perform bookkeeping duties including invoicing accounts payable/receivable and financial reporting. Experience with Xero is highly regarded.
- Utilise simPro or equivalent software to manage and track service jobs ensuring smooth workflow and client satisfaction.
- Provide general administrative support to the service team including filing data entry and other tasks as assigned.
Requirements
- Previous experience in a service administration role preferably within a servicebased industry.
- Previous experience creating invoices & entering bills applying correct GST for an Australian B2B business
- Previous experience with simPRO or equivalent software. Xero certification is highly regarded.
- Strong verbal and written communication skills.
- Effective interaction and resourcefulness.
- Ability to find solutions independently anticipate challenges and proactively address them.
Benefits
Here at Access Offshoring we believe in more than finding our clients the right candidate. We believe in the human perspective. We believe in our candidates and their dreams. We believe in finding the right role for you. We are committed to working for you as much as we work for our clients.
Access Offshoring is dedicated to saving business ownershours by 2031 and we need your help. Transforming the way businesses operate we connect great businesses with amazing offshore talent.
We recognise that we often get more done in our own designed workspace so Access Offshoring offers a complete work from home model. Yep that s right 100% work from home. But wait there s more.
Here are just some of our benefits:
- Australian clients and Australian hours (giving you great experience and an early finish!)
- Work from Home Allowance
- HMO for you AND a dependent from Day 1
- 20 Days Annual Leave and 5 Days Sick Leave
- Government Statutory Benefits
- 13th Month Pay
- Computer Equipment
- Opportunities for growth
- And of course a competitive salary
At least 2+ years experience in Administration; Scheduling Proficiency in CRM and ERP systems, with demonstrated experience in data management and system administration; Intermediate Word and Excel skills; Excellent verbal and written communication skills; Ability to work under pressure and meet deadlines.