Analyze operating processes to ensure they are delivering what is required.
Follow up on preventive maintenance procedures for all IT infrastructure.
Manage logging procedure for maintenance activities (preventive and calls)
Investigate escalated technical problems, analyze issues and provide effective solutions.
Ensure adherence to policy and procedures as assigned by the department.
Involve in multiple lines of business for implementation of consistent architecture and technology in alignment with both long-term and short-term goals.
Guide and assist special projects starting by preparing unit plans incorporating recommended strategy for their project.
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