On-Site Collection Specialist
On-Site Collection Specialist
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1-3years
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Conexwest is a nationwide storage and shipping container supplier with fabrication and refurbishment services. We specialize in supplying fabricating and modifying storage and shipping containers for various industries. With container sizes ranging from 10 to 45 feet in length there is a size available to accommodate nearly any project. Through our groundbreaking and exhaustive fabrication process we maintain the highest standards of production and quality assurance to ensure that each storage container is durable secure and leak proof. Whether our clients need shipping or storage containers regularly or seeking a temporary rental unit Conexwest aims to provide them with topoftheline new and used shipping and storage products at an affordable price.
We are looking for a competent Collection Specialist to contact clients and collect outstanding payments. You will struck a balance between maintaining trustful relationships and ensuring timely payments.
You should exhibit professionalism and trustworthiness. Have excellent communication and negotiation skills as well as an ability to work independently.
Responsibilities:
- Monitor accounts to identify outstanding debts
- Investigate historical data for each debt or bill
- Find and contact clients to ask about their overdue payments
- Take actions to encourage timely debt payments
- Process payments and refunds
- Resolve billing and customer credit issues
- Update account status records and collection efforts
- Report on collection activity and accounts receivable status
Requirements
- Proven experience as a Collection Specialist or similar role
- Knowledge of billing procedures and collection techniques (e.g. skip tracing)
- Familiarity with laws related to debt collection (e.g. FDCPA)
- Working knowledge of MS Office and databases
- Comfortable working with targets
- Patience and ability to manage stress
- Excellent communication skills (written and oral)
- Skilled in negotiation
- Problemsolving skills
- High school diploma; Associate s/Bachelor s degree is a plus
Job Type: Fulltime
Benefits
Benefits:
- Health insurance
- Dental insurance
- Vision insurance
- Accrued paid time off
- Paid sick leave
- 6 paid company holidays
Proven experience as a Collection Specialist or similar role Knowledge of billing procedures and collection techniques (e.g. skip tracing) Familiarity with laws related to debt collection (e.g. FDCPA) Working knowledge of MS Office and databases Comfortable working with targets Patience and ability to manage stress Excellent communication skills (written and oral) Skilled in negotiation Problem-solving skills High school diploma; Associate s/Bachelor s degree is a plus Job Type: Full-time
Employment Type
Full Time
