Vendor Services Administrator
Vendor Services Administrator
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Job Description
Contribute to cuttingedge solutions and grow your career with a global team all from your home office!
Are you ready to join a company that s redefining risk management and compliance solutions Ncontracts is a fastgrowing leader in the consulting industry empowering over 4000 financial institutions across the U.S. with cuttingedge technology and expertdriven services. Since its founding in 2009 Ncontracts has continuously innovated helping businesses stay competitive and compliant in an everchanging landscape. What sets Ncontracts apart Their commitment to fostering a supportive diverse work environment offering global opportunities while you work remotely. As part of their team you ll grow alongside industry experts with unmatched career development opportunities. Ncontracts is more than just a workplace; it s a launchpad for your career success. Join a team that values innovation collaboration and your personal growth!
Vendor Services: Your Role in Streamlining Success
Be part of our client s team as a Vendor Services Administrator! You ll help manage vendor services with a focus on project and time management collaborate with internal teams and contribute to enhancing client satisfaction. This role is perfect for detailoriented individuals who enjoy multitasking problemsolving and delivering superior customer service.
Shift: Shifting schedule (8pm 5am MYT for the first 8 weeks; flexible between 6pm 10am MYT afterward)
Work setup: Remote Kuala Lumpur
Optimizing Vendor Relations: What You ll Do
- Participate in assisting team members with tasks to meet client goals.
- Maintain efficiency while multitasking and handling multiple projects.
- Collaborate with the team and provide trustworthy timely support.
- Be receptive to feedback and eager to learn new skills.
- Demonstrate strong interpersonal analytical attention to detail and followup skills.
- Communicate product offerings and functionalities effectively through both verbal and written communication.
- Deliver superior customer service by reacting quickly and professionally to resolve customer issues.
- Remain calm and focused in a fastpaced team environment managing special projects without compromising other responsibilities.
- Stay highly responsive to calls and emails using available tools to track and manage priorities.
- Demonstrate working knowledge of products services and systems and proactively recommend best practices to clients.
Requirements
Consulting Essentials: Skills That Matter
- Advanced skills in gathering and organizing documents and reports to manage special projects while providing excellent customer service.
- Proficiency in Microsoft Word.
- Ability to learn quickly ask questions and incorporate constructive feedback from trainers.
- Strong verbal and written communication skills.
- Capability to work independently.
- Ability to work at a computer for 8 hours a day.
Prior Experience:
- Preferred experience in customer support.
- Experience in a growthoriented environment with a strong preference for experience in a company providing business services to other businesses.
Education Requirements:
- High School Diploma or equivalent.
Benefits
Your Growth Plan: Perks to Propel You
- Government benefits package
- Eight (8) days of annual leave
- Career growth opportunities
- A diverse and supportive work environment
- Upskilling programs through the Emapta Academy
Welcome to Emapta Malaysia
At Emapta we build careers fueled by passion purpose and the vibrant spirit of Malaysia. With over 700 international clients across diverse industries we offer a platform to showcase your skills and make a global impact. For over a decade weve helped companies adapt to changing markets by providing top talent and innovative solutions.
Emapta is more than a company it s a community that values professionalism and Malaysian warmth. We foster innovation collaboration and continuous learning offering flexibility to balance career growth with life s pleasures.
Join us and be part of Emapta s journey where diversity thrives and success is celebrated. #EmaptaExperience
Consulting Essentials: Skills That Matter Advanced skills in gathering and organizing documents and reports to manage special projects while providing excellent customer service. Proficiency in Microsoft Word. Ability to learn quickly, ask questions, and incorporate constructive feedback from trainers. Strong verbal and written communication skills. Capability to work independently. Ability to work at a computer for 8 hours a day. Prior Experience: Preferred experience in customer support. Experience in a growth-oriented environment, with a strong preference for experience in a company providing business services to other businesses. Education Requirements: High School Diploma or equivalent.
Employment Type
Full Time
