German-speaking Customer Support Agent to a well-elished iGaming company remote from anywhere
German-speaking Customer Support Agent to a well-elished iGaming company remote from anywhere
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Job Description
Our client is looking for enthusiastic and motivated Germanspeaking Customer Support Agents to join their growing team! Are you looking to build your international career in the thrilling iGaming industry and have a passion for helping people Then this opportunity is for you!
You can choose to work from the office in Sofia Limassol or then fully remote from anywhere (besides Germany)!
Tasks
Main responsibilities:
- Providing support in German by email and Live chats;
- Processing with great attention to details and content;
- Identifying clients needs and proactively proposing solutions;
- Focusing on customer expectations and satisfaction;
- Working closely with our team to improve and establish the necessary processes.
Requirements
Requirements:
- Proficiency in English and German both written and spoken;
- A proactive person with good support/sales skills;
- Strong communication and negotiation skills;
- Attention to detail;
- Previous experience as a support agent will be considered an advantage.
- Willingness to work different shifts
Benefits
The amazing benefits offered by our client vary a little bit depending on where you choose to work from. Please see details about each office below:
Bulgaria office:
- Up to 50% monthly bonuses;
- Monthly food vouchers (180 BGN);
- Official employment and full medical insurance including inpatient/outpatient care maternity dental and annual health checkups;
- Up to 25 paid leave days;
- Six additional days of undocumented sick leaves;
- Birthday gift cards;
- Sportscard (Multisport);
- Wedding and newborn gifts;
- Breakfast Friday lunches fruits and snacks in the office;
- Teambuilding events and activities;
- Career growth opportunities;
- Sunny spacious office.
Cyprus office:
- Snacks in the Office;
- Up to 50% monthly bonuses;
- 24 days of vacation per year;
- Attractive office location and facilities;
- Medical insurance;
- Breakfasts and lunches in the office (partially paid by the Company);
- Language classes (partially paid for by the Company);
- Social Club of the Company.
Employment Type
Full Time
