Technical Production Support L2 Support
Technical Production Support L2 Support
Posted on :
30-08-2024
Employer Active
1 Vacancy
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Job Description
Role: Technical / Production Support L2 Support
Location: Mumbai
Type: Fulltime (Permanent)
Mode: Work from Office
Notice Period: Immediate
Responsibilities:
- Responsible for the daytoday maintenance of the application systems in operation including tasks related to identifying and troubleshooting application issues and issues resolution or escalation.
- Responsibilities also include root cause analysis management communication and client relationship management in partnership with Infrastructure Service Support team members.
- Ensures all production changes are made in accordance with lifecycle methodology and risk guidelines.
- Responsible for coaching and mentoring less experienced team members and or acting as a subject matter expert.
Skills:
- 2 4 years of experience in supporting FinTech products/applications which uses the MERN stack.
- In depth functional knowledge of application(s) supported and inter dependencies.
- Should have fintech knowledge and production software support experience.
- Should have experience in basic scripting and coding using JavaScript JavaScript Browser Inspect
- Good communication and interaction skills needed
Educational Qualification:
-
Bachelor’s degree in Computer Science or related fields (B.Sc. in CS or IT B.E/B.Tech MCA)
Employment Type
Full Time
Key Skills
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