Trading Application Support
Team: Technology Operations
Working days: 5 days in a week. (Week offs would be on Mondays and Tuesdays)
Position Overview:
- Manage global trading platform readiness: pretrading & posttrading
- Provide monitoring and support for end to end transaction flow across the trading platform
- Quickly identify analyze and correct alerts & issues and/or escalate to minimize trade flow impact and preempt outages
- Incident management: create and send reports following established process
- Intensive interaction with trading community back office operations brokers exchanges development and infrastructure teams
- Support scheduled changes: application deployments network implementations and server maintenance
- Oversee automated processes scheduled jobs and regular reports
- Manage users requests: track requests review approvals updates resolution closure etc.
- Identify inefficiencies such as repetitive activities manual processes and suboptimum tools/workflows to drive continuous improvements via automation collaboration with internal and external teams
Required Qualifications:
- Hands on trade flow support experience a must
- Proficient in Linux OS
- Proficiency with Bash and a scripting language such as Python or Perl required
- Detailed practical knowledge of FIX. Ideally familiarity with native exchange protocols
- Experience in SQL (PostgreSQL MySQL MS SQL)
- Familiarity with Kdb is a plus
- Working knowledge with TCP/IP multicast tcpdump clocking (PTP NTP) a plus
- Bachelors Degree in Computer Science Engineering or related subject
- Highly organized detailed control oriented enjoys solving problems and brings in a take charge attitude
- Strong verbal/written communication skills required to support daily interaction with brokers exchanges and internal teams
- Selfmotivated individual that takes initiatives and has an ownership & accountability mindset
- Must show the ability to make quick decisions and establish priorities in a multitasking & fastpaced environment
- Experience with the Atlassian stack (JIRA Service Desk Confluence Bitbucket Bamboo) Elastic Stack and Nagios
- Knowledge of ITIL is an advantage