Customer Service Specialist
Customer Service Specialist
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Job Description
Do you want to join us in making water experiences smart and sustainable
With us you will join a Big Small Company: Big enough to be international and small enough to have an impact in every role. We invite you to rethink our ways of working to create the Perfect Flow for people products processes and your career.
Oras Group is looking to hire an enthusiastic and motivated candidate for the position ofSpecialist Customer Service to our location in Olesno.
In this role you will be responsible for providing professional customer service daytoday taskssupporting the sales team in order to achieve profitable growth and promoting the companys professional image.
Your responsibilities:
- keeping records of the contracts with distributors
- data base updating
- supporting the sales team in order to achieve profitable growth
- management and settlement of bonuses quarterly semiannual annual
- reporting sales results to key customers monthly
- taking part as a member of 6S auditing system
- invoicing of factory orders (e.g. scrap pallets)
- providing customer service in regions: Southwest and Northwestern in Poland
Required Skills Abilities and Qualifications:
- willingness to provide excellent customer service
- minimum 1 year of professional experience in customer service
- accuracy and attention to detail
- strong communication skills
- good skills in English language
- knowledge of MS Office including Excel
- open and friendly attitude towards teammates and others
In terms of personality we would appreciate:
- analytical and target oriented mindset
- great teamworker with whom we can share challenges and laughs
We offer:
- full time job agreement
- benefits package (private medical care LuxMed Multisport card lunch services holiday allowance etc.)
- flexible working hours
- hybrid way of working (3 days in the office and 2 days remote)
- onboarding process
- opportunity for personal development in the international company
- finnish work culture based on openness inclusion and work life balance
Employment Type
Full Time
