Field Care Supervisor

Position: Field Care Supervisor

Responsible to: Registered Manager

Hours: 37 Variable hours

You may be required to work additional hours as required by the needs of the business.

Hours of work: 07:00 22:00

0.5hr lunch break per day (unpaid)

On call duties: 1 week on / 1 week off:

Weekdays: 5pm 10.30pm Monday / Tuesday / Wednesday / Thursday

7am 9am Friday

Weekends: 5pm Friday 9am Monday

Rate of Pay: 14.50 per hour

Requirements

Job Summary: The Field Care Supervisor plays a crucial role in ensuring the delivery of highquality care to our clients in the community. This hybrid role requires a dynamic individual who can effectively split their time between fieldwork and office duties. The Field Supervisor will oversee the performance and wellbeing of our care staff ensure compliance with care plans and maintain strong relationships with clients their families and other stakeholders.

• Perform spot checks audits and assessments to ensure compliance with care plans company policies and regulatory standards.
  
• Provide onthespot support and guidance to care staff addressing any issues or concerns promptly.
  
• Ensure that all care documentation is accurate uptodate and reflective of clients needs.
  
• Build and maintain positive relationships with clients and their families acting as a point of contact for any queries or concerns.
  
• Facilitate staff training and development in the field ensuring that care workers are equipped with the necessary skills and knowledge.
  
• Provide emergency care cover when required.
  
• Provide out of hours emergency cover during the week and on alternate weekends.
  

• Coordinate and schedule care staff assignments ensuring optimal coverage and continuity of care.
  
• Conduct performance reviews provide feedback and identify training needs for care workers.
  
• Compile reports on care quality staff performance and client satisfaction presenting findings to senior management.
  
• Work collaboratively with the operations and care coordination team to ensure seamless service delivery.
  
• Attend regular meetings both internal and external representing the company in a professional manner.
  
• On call duties to include answering and dealing with any emergency calls outside of office hours. Make a record of each call and action taken.
  
• Mentoring new staff
  
• Undertake quality assessments.
  
• Undertake service user assessments and reviews
  

Transfer daily on call notes to IT SU files

Produce and distribute monthly Bradcare MAR s

Produce general MAR charts as instructed by Manager

Deal with MAR / Medication queries

Benefits

WE ARE OFFERING OUR FIELD CARE SUPERVISOR:

o Excellent Training Induction

o Care Certificate Qualification and NVQ/Diplomas

o Full Time Contract

o Ongoing Training Support and Career Progression

o Mileage for Drivers

o Statutory Pension

o 28 days Holiday (includes Bank Holidays)

o Proud to Care Rewards

o Employee Assist Programme

o On Call Payment paid additionally

This role requires a degree of flexibility

Weekend working on call and some morning and evening shifts are required due to the nature of the business and roster is set by the manager of the services to ensure duties and tasks are distributed fairly amongst the team.