Food Beverage Supervisor

Customer Relations:

• Develop and maintain highquality relationships with guests throughout their stay
• Anticipate and address guests needs ensuring satisfaction
• Convey the hotel image through professional conduct

Professional Techniques / Production:

• Oversee organisation of production distribution and storage
• Supervise stock rotations and manage inventory for beverages and catering supplies
• Ensure compliance with hygiene regulations and equipment maintenance

Team Management / Talent & Culture:

• Foster team motivation and skills development
• Provide training and support for employees
• Ensure proper presentation and conduct of staff

Commercial / Sales:

• Promote hotel services and special offers to encourage guest loyalty
• Increase sales through innovative approaches and reliable advice

Management and Administration:

• Manage guestfacing products and track equipment inventory
• Minimise loss and breakage of equipment

Hygiene / Personal Safety / Environment:

• Maintain cleanliness and tidiness of the workplace
• Ensure compliance with hotel security regulations and safety procedures
• Uphold the hotels environmental commitments

Qualifications :

• Behaves and acts in an exemplary fashion embodying the brand mindset
• Supervise the team of Food and Beverage Department helping them improve their skills and providing support for career development
• Improves sales the quality of service and promotion of services in compliance with hygiene and security standards
• Conveys the hotels image through his/her attitude professionalism and involvement in the field
• Ensures that all products served to guests conform to standard and are of good quality
• Develops revenue and profit margins
• Helps the hotel meet its targets
• Provides information for guests within his/her field of competence or directs them to the right person
• Remains polite and courteous at all times whatever customers may request
• Handling any complaints immediately and sensibly and keeps the manager informed.

Additional Information :

Our mission at the Ibis Budget London Heathrow Central is to create memorable moments for our guests by connecting hearts from arrival to farewell.

A job a career or a calling whatever brings you here we have something for you!

As part of our team you can have:

• Free night stays in our UK hotels and 50% discount in any Accor Restaurant (T&C Applies)
• Discounted hotel rates all over the world in Accor Hotels
• Continuously learn and develop yourself with our Accor Academy
• Support your wellbeing in your professional and personal lives
• Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries
• Participate actively in initiatives to build a more inclusive and sustainable world
• And many more benefits and perks : Our objective is simple: make you grow and give you the spark to unleash your personality

As our next Food and Beverage Supervisor you

• Provide guidance and support to the Food and Beverage team helping them to achieve their potential and accomplish overall departmental objectives.
• Are responsible for ensuring the Food & Beverage outlet/s run efficiently and that customers are satisfied with the quality of food drink and service they receive.
• Give attention to detail ensuring that that the work environment is a safe pleasant and wellmaintained space.
• Are involved in daily financial administrative tasks stock management and end of month reporting.
• Work duty manager shifts as and when required.

A little more information:

We are committed to giving our talents the skills and support required to deliver excellent service and most importantly to grow in their careers. No matter your specialty or culinary background we offer great training to improve your skills.

Our hotel offers 307 rooms and Bar and Restaurant facilities available 24/7.

To ensure you can best welcome and care for our guests you will need to be fluent in English.

Understanding things from our guests perspective is key so while you are settling into your new role we will arrange a onenight stay for you to experience this first hand.

If you feel you are the right candidate for the role as our Food & Beverage Supervisor please click apply now! Wed love to hear from you!

One more thing

By working at the Ibis Budget London Heathrow Central you will be part of the Accor network worldwide hospitality leader. With us you can be all you are work with purpose grow learn enjoy and explore Accors limitless opportunities. Discover our Talent stories at heartofhospitality.com or on Instagram @heart.of.hospitality

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract recruit and promote diverse talent creating an environment where everyone feels they belong.

Remote Work :

No

Employment Type :

Fulltime