Corporate Health Consultant
Corporate Health Consultant
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Salary Not Disclosed
1 Vacancy
Job Description
This role is a pivotal part of the Corporate Services team focusing on increasing the sales and market
penetration of a major medical scheme in South Africa within key industry sectors. Through strong
client relationships expert advice strategic partnerships and exceptional customer service this role
aims to drive growth and establish a strong market presence for the scheme.
Role Overview:
The Corporate Health Consultant will manage and grow relationships between the Scheme and
stakeholders ensuring exceptional service delivery and client satisfaction.
Key Responsibilities:
Relationship Management:
- Build and maintain relationships with internal and external clients/brokers.
- Serve as the primary point of contact for brokers and HR representatives at corporate pay
- points.
- Conduct regular key account management with brokers to assess needs address issues and
- explore opportunities for growth.
Sales and Business Development:
- Develop and execute sales strategies to achieve set targets.
- Identify and pursue new business opportunities within the corporate segment.
- Work closely with brokers to drive new business growth and retention.
Client Service and Support:
- Address and resolve complaints and escalations efficiently.
- Provide expert advice on the Scheme’s health products and services.
- Assist brokers and HR representatives with product queries application processes and
- problem resolution.
- Ensure timely and effective communication with all stakeholders.
Training and Development:
- Conduct training sessions and product presentations for clients.
- Keep clients informed about new products industry trends and regulatory changes.
Reporting and Analysis:
- Analyse and report on client feedback and service performance.
- Prepare and present regular sales reports and performance metrics.
- Monitor and analyse market trends and competitor activities to identify opportunities and
- threats.
- Provide feedback to management on market conditions client needs and product
- performance.
Qualifications:
- Matric (NQF level 6 qualification minimum).
- 24 years’ experience in broker servicing within the private medical aid industry.
- RE5 qualification (required)
- Relevant business or sales qualification (advantageous).
- Excellent presentation and communication skills.
- Proficiency in MS Office.
- Knowledge of the medical aid industry regulations and compliance requirements.
Personal Attributes:
- Actionoriented and proactive.
- Strong team player with excellent relationshipbuilding skills.
- Quick learner adaptable and innovative.
- Strong sales and negotiation skills.
- Superior verbal and written communication abilities.
- Strategic thinker with strong analytical and problemsolving skills.
- Ability to work independently and as part of a team.
- High level of initiative and ability to work in a targetdriven environment.
- Customeroriented with a focus on client satisfaction.
Additional Requirement:
Valid driver’s license and willingness to travel as required.
Ability to manage multiple accounts and projects simultaneously.
Employment Type
Full Time
