Head of Housekeeping
Head of Housekeeping
Posted on :
27-08-2024
Employer Active
1 Vacancy
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Job Description
Our client is a collection of uniquely designed hotel apartments. Due to expansion they are in need of a HEAD OF HOUSEKEEPING
The Head of Housekeeping will be responsible for overseeing the overall operations of the housekeeping department to ensure cleanliness orderliness and attractive conditions of the apartments common areas and facilities.
JOB RESPONSIBILITIES:
JOB RESPONSIBILITIES:
Develop and implement housekeeping policies procedures and schedules to ensure efficient operations
and high standards of cleanliness.
Conduct regular inspections of rooms common areas and facilities to ensure they meet cleanliness and
maintenance standards.
Manage the recruitment training and performance evaluation of housekeeping staff.
Foster a positive work environment encouraging teamwork communication and professional
development.
Manage inventory levels of cleaning supplies linen and other housekeepingrelated items ensuring
costeffective usage and timely replenishment.
Implement and monitor health and safety protocols including the use of cleaning chemicals and
equipment.
Handle guest requests and complaints related to housekeeping services promptly and effectively.
Conduct regular audits to assess the cleanliness and condition of the property.
Ensure compliance with health safety and hygiene standards.
Respond to guest feedback and reviews related to housekeeping services implementing improvements
as needed.
Lead by example in delivering exceptional guest service anticipating guest needs and resolving issues
promptly.
Assist in the development and management of the housekeeping budget.
Monitor and control housekeeping expenses to ensure they remain within budget.
JOBREQUIREMENTS:
Bachelors degree in hospitality management business administration or a related field is preferred.
Minimum of 35 years proven experience in a housekeeping supervisor role preferably within a hotel or
serviced apartment environment.
Strong leadership and organizational skills.
Excellent attention to detail and a commitment to cleanliness.
Ability to manage multiple tasks and work under pressure.
Strong knowledge of housekeeping equipment and cleaning products.
Good physical stamina and ability to handle repetitive tasks.
Ability to work independently and as part of a team.
Familiarity with the Google Drive ecosystem (Sheets Docs Slack etc.)
Professional proficiency in English language.
Excellent analytical thinking and problem solving skills.
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Employment Type
Full Time
Key Skills
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