Key Account Manager
Posted on :
26-08-2024
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1 Vacancy
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Jobs by Experience
4-5years
Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
26-08-2024
Job Description
Key Account Manager
Location: Bengaluru
Department: Sales & Account Management
Reports To: Head of Sales
Job Summary: The Key Account Manager will be responsible for managing relationships with assigned key accounts renewals driving upsell crosssell opportunities and expanding the business within assigned accounts/portfolio. The ideal candidate will play a crucial role in customer retention and revenue growth by understanding client needs and aligning them with the company s offerings.
Key Responsibilities:
Account Management: Maintain and nurture relationships with key accounts to ensure customer satisfaction and retention.
Upsell and Crosssell: Identify opportunities to upsell and crosssell products and services to existing clients maximizing account value.
Account Expansion: Develop and execute strategies to expand business within existing accounts ensuring consistent revenue growth.
Client Engagement: Conduct regular checkins business reviews and strategic discussions with clients to understand their evolving needs and introduce relevant solutions.
Collaboration: Work closely with the sales product and customer success teams to deliver tailored solutions that meet client requirements.
Reporting and Analysis: Track account metrics forecast account growth and prepare reports for senior management on account performance.
Contract Negotiation: Lead contract renewals and negotiations to ensure favorable terms and secure longterm agreements.
Market Research: Stay updated on industry trends and competitor activities to better position the company s offerings.
Qualifications:
Bachelor s degree in Business Administration Marketing or a related field.
35 years of experience in account management sales or a related role.
Proven track record of managing and growing key accounts in a B2B environment.
Strong communication negotiation and relationshipbuilding skills.
Ability to analyze data and derive actionable insights for account growth.
Experience with CRM software and sales analytics tools. Preferred:
Experience in SAAS industry or related fields.
Prior experience in upsell and crosssell strategies in a SaaS or tech environment.
Prior experience in Customer relationship management
Strong strategic thinking and problemsolving skills.
Benefits
- Competitive salary and performancebased incentives
- Flexible work hours.
- Opportunities for career growth and advancement within a rapidly growing company.
- Dynamic and collaborative work environment with a diverse and talented team.
Application Process: Interested candidates should send their resume and a cover letter detailing their relevant experience to
Requirements
Employment Type
Full Time
Key Skills
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