Telemarketing Executive

• Candidates with good communication skills in B2C are preferred.
• Work Mode Work from Office (6 days working)
• Salary 20k to 24k
• Minimum 6 months experience

Key Responsibilities:

• Make outbound calls to potential customers and explain our products or services
• Understand customer needs and requirements
• Provide information about products or services to potential customers
• Receive and respond to inbound customer calls
• Maintain a record of all conversations with customers
• Follow up on customer inquiries not immediately resolved
• Manage and update customer databases with call outcomes
• Meet or exceed call volume goals to contribute to the companys success
• Work closely with the sales and marketing teams to generate leads and promote the companys offerings
• Handle customer complaints or objections in a professional manner
• Keep up to date with product knowledge and customer service strategies
• Adhere to all communication procedures guidelines and policies
• Provide feedback and input to improve overall customer experience
• Document customer interactions for future reference
• Adhere to all compliance regulations and standards
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Required Qualifications:

• Communication Skills More the average convincing skills
• Should have experience working in B2C sales.
• Energetic confident
• 100% target completion
• Outbound Telesales
• make cold calls as per available data and conduct regular followup to gather and successfully close leads into sales
• High school diploma or equivalent
• Proven work experience as a Telecaller or similar customer service role
• Excellent verbal communication skills
• Ability to be persuasive and exhibit professionalism
• Strong customer focus and adaptability
• Ability to multitask and prioritize in a fastpaced environment
• Basic computer proficiency including MS Office and CRM software
• Familiarity with relevant legal and regulatory requirements
• Ability to work well within a team environment
• Strong time management skills and the ability to handle rejection

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