Executive Telemarketing
Executive Telemarketing
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Job Description
- Candidates with good communication skills in B2C are preferred.
- Work Mode Work from Office (6 days working)
- Salary 20k to 24k
- Minimum 6 months experience
Key Responsibilities:
- Make outbound calls to potential customers and explain our products or services
- Understand customer needs and requirements
- Provide information about products or services to potential customers
- Receive and respond to inbound customer calls
- Maintain a record of all conversations with customers
- Follow up on customer inquiries not immediately resolved
- Manage and update customer databases with call outcomes
- Meet or exceed call volume goals to contribute to the companys success
- Work closely with the sales and marketing teams to generate leads and promote the companys offerings
- Handle customer complaints or objections in a professional manner
- Keep up to date with product knowledge and customer service strategies
- Adhere to all communication procedures guidelines and policies
- Provide feedback and input to improve overall customer experience
- Document customer interactions for future reference
- Adhere to all compliance regulations and standards
Required Qualifications:
- Communication Skills More the average convincing skills
- Should have experience working in B2C sales.
- Energetic confident
- 100% target completion
- Outbound Telesales
- make cold calls as per available data and conduct regular followup to gather and successfully close leads into sales
- High school diploma or equivalent
- Proven work experience as a Telecaller or similar customer service role
- Excellent verbal communication skills
- Ability to be persuasive and exhibit professionalism
- Strong customer focus and adaptability
- Ability to multitask and prioritize in a fastpaced environment
- Basic computer proficiency including MS Office and CRM software
- Familiarity with relevant legal and regulatory requirements
- Ability to work well within a team environment
- Strong time management skills and the ability to handle rejection
sales principles,verbal communication,persuasiveness,persuasion,customer complaints,prioritization,crm systems,computer proficiency,communication,product knowledge,crm software,sales and marketing,communication skills,customer needs,time management,ms office,customer service,cold calling,adaptability,customer service strategies,meeting sales quotas,legal and regulatory requirements,communication procedures,compliance regulations,multitasking,organization,outbound telesales,customer databases,telesales,persuasive,outbound calls,b2c sales,teamwork
Employment Type
Full Time
