ITPROUSPS-SC-2-1-Business Analyst - Advanced

DAILY DUTIES / RESPONSIBILITIES:

Emphases for the System Business Analyst (BA) candidate will be part of a team focusing on agency efforts to understand the current and future state associated with agency financial and administrative systems. The BA will need to learn system capabilities analysis data and reports work with system owner and SME to define business and technical requirements and work breakdown. This role supports the project team by performing administrative tasks such as taking meeting minutes developing and reviewing draft project documents task tracking communicating with stakeholders and general assistance for assigned managers. The candidate will work in a team environment with other Information Technology staff and Program Area system Owners and Subject Matter Experts (SME).

Specific duties and responsibilities will include but are not limited to the following:

Study and learn system capabilities assigned associated with Financial and administrative systems

Work with Program Area System Owners to learn their business requirements and needs

Prepare and manage project documents.

Scheduling stakeholder meetings and facilitating communication between the project team and stakeholders throughout the project life cycle.

Support project team to help them complete project tasks.

Monitoring project progress and creating project status reports for Finance and Operations and Office of Information Technology.

Create supporting work requests in ticketing system when needed to support a project task or other approved solution like DevOps

Maintain system protocols by writing and updating procedures.

Problem solving to resolve minor issues without assistance and escalation.

Assist with ensuring customer and technical needs are met as the project advances.

Create a positive project outlook to keep the team motivated.

Managing project management documents such as without limitation the project plan schedule work breakdown lessons learned or scope statement as assigned.

Support team members when implementing risk management strategies.

Develop reporting and dashboard capabilities using excel and Power Bi.

Adheres to Information Technology application development standards and security requirements.

Assist with gap analysis of current state to future state to ensure business and process requirements are meet

Work with Finance Program Area System Owners and Subject Matter experts to learn their business functions processes and needs

Update SharePoint content associated with system collaboration sites

Assist with system validation to ensure technical requirements are met.

Assist with production rollout to ensure minimal disruption of services.

Assist with the system software life cycle process

Work with Finance Program Area and IT to present key information for improvements.

Maintain system protocols by writing and updating procedures

Assist with development of policies and procedures to conform and comply with agency standard cyber security policy design related to information risk management designation of data as to criticality confidentiality and protection.

The position will be utilised for 40 hours per week for this project. The selected candidate should be able to work flexible hours where it may be necessary for work to be completed outside traditional business hours.

The candidate will work closely with the Assigned Manager to identify prioritise and schedule workload and implementation to IT standards and procedures. The candidate will work closely with Finance and Operations staff and subject matter experts for the system design and testing.

Requirements

REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE):

1. Ability to analyze and document business and system processes using various methods and tools.

2. Knowledge of Information Technology Field best practices organization and operations

3. Expertise designing implementing and supporting Enterprisegrade technical solutions meeting complex business requirements

4. WRITTEN COMMUNICATIONS SKILLS VERBAL COMMUNICATIONS SKILLS.

5. UNDERSTANDING OF IT DEVELOPMENT AND IMPLEMENTATION PROJECTS

6. MS OFFICE (WORD EXCEL POWERPOINT VISIO) MS SHAREPOINT

7. Ability to deal effectively with the needs of technical peers technical and user management users vendors and staff members and to communicate clearly and effectively in spoken and written form

8. Software Development Lifecycle SDLC

PREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE):

1. Experience with security and data classification related to CDC HIPAA and CJIS.

2. EXPERIENCE WITH INDUSTRY STANDARD INFORMATION SECURITY PRACTICES

3. MS PROJECT MS DEVOPS

REQUIRED EDUCATION: Bachelors or Masters Degree in a relevant field of work or equivalent work experience.

Benefits