Pre Sales Manager

The Lube Sales Manager will be responsible for the day-to-day operations of our client's Petronas Service Centers, demonstrating a hands-on approach to managing the facilities and ensuring all activities are executed in alignment with our company's high standards. In addition, you will be responsible for the sale of all added value products in the Jordan market.

Responsibilities:
• Leads and nurtures a small team of dedicated technicians
• Prepares and administers an annual operating budget for the workshop and for wholesale markets
• Monitors and controls the performance of the workshop using applicable tools
• Manages and plans parts orders with the parts manager to ensure availability
• Establishes and maintains professional relationships with customers to encourage repeated and referral business
• Maintains high-quality service repairs and minimizes comebacks. Conducts periodic spot checks of completed jobs for thoroughness and quality
• Prepares pricing guides and maintenance menus
• Handles customer complaints immediately and according to company guidelines
• Maintains a safe work environment and employee's professional appearance
• Drives sales of all added value products through all wholesale and internal markets
• Is responsible for market analysis and expansion of all products across Jordan