Customer Support - HR system
Customer Support - HR system
Posted on :
20-08-2024
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
This position play a crucial role in ensuring that customers derive maximum value from a product or service ultimately fostering longterm satisfaction and loyalty. Their responsibilities typically include:
Customer Support:
Serve as a primary point of contact for customers addressing inquiries troubleshooting issues and providing technical assistance promptly and effectively.
Product Training:
Provide training sessions & educate customers on how to effectively use the product or service to maximize its value.
Onboarding:
Guide new customers through the initial setup and implementation process ensuring a smooth transition onto the product or service.
Crossfunctional Collaboration:
Work together with teams across the organization including sales marketing product development and support to ensure a unified and positive customer experience
Requirements
12 year experience in customer support role
Possess good HR payroll leave system CPF & OT claims concept
Good communication skills and able to handle difficult customers
Entry level independent can try as training will be provided
-1-2 year experience in customer support role - Possess good HR payroll , leave system , CPF & OT claims concept - Good communication skills and able to handle difficult customers - Entry level independent can try as training will be provided
Employment Type
Full Time
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
