Business Support Officer

• To provide a comprehensive professional proactive customer focused business support service to the organisation enabling services to meet their statutory and legal obligations and our Borough Plan.
  

Ability to provide efficient and effective administrative support. Excellent knowledge and application of IT systems and software packages. Excellent word processing skills and able to compose correspondence on standard issues. Excellent levels of literacy and numeracy. Ability to deal diplomatically and confidentially with a wider range of stakeholders internally and externally. Ability to work with minimum supervision, using problem solving skills and initiative to provide a customer focused support service. Ability to identify improvements to processes and systems and to share the recommendations with the wider team. Resilience and ability to work with sensitive and sometimes challenging information. Ability to work flexibly, balancing competing priorities and meeting deadlines. Digital and customer service skills Resilience and ability to work with sensitive and sometimes challenging information. Experience of efficiently operating office systems. Able to communicate effectively with colleagues and customers and all levels.