Product Specialist CL - Saudi Arabia - QuidelOrtho
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1 Vacancy
Job Description
QuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics creating a worldleading in vitro diagnostics company with awardwinning expertise in immunoassay and molecular testing clinical chemistry and transfusion medicine. We are more than 6000 strong and do business in over 130 countries providing answers with fast accurate and consistent testing where and when they are needed most home to hospital lab to clinic.
- Participating in assay troubleshooting and retraining to address customer issues.
- Escalating complex issues to the Technical Solutions Center in accordance with the procedure in place.
- Managing and coordinating the product support to maintain a high level of enduser satisfaction.
- Supporting sales team with technical expertise to define and position the value of QuidelOrthos solutions. Collaborating with sales teams to deliver solution demos to potential customers.
- Monitoring customer base and maximizes customer retention rates by ensuring customer satisfaction.
- Responding to requests planning and supporting operations of the team (demos presentations onsite support support to Business managers).
- Bachelors Degree in Biomedical Engineering.
- 3 years of experience in Clinical Lab.
- Fluency in English and Arabic.
- Strong communication skills.
- Ability to influence and strong persuasion skills.
- Focus on Customer Excellence
- Successful EMEA transformation and achievements in 2024
- Trusted partner for our customers
- Team spirit and QuidelOrtho Culture
- Winning mindset attitude
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Employment Type
Full Time
